Associate manager-Acquisition (Current Account)

IDFC FIRST Bank; Indore District; Remote; INR 500,000 - 800,000; Full time

Benefits offered by this job

Best in class compensation

Valuable service awards

Job summary

A leading financial institution in India is seeking an Associate Manager-Acquisition for current accounts. This role involves customer interaction, acquiring new accounts, and supporting the sales team. The ideal candidate will have a graduate degree and 0-4 years of experience in sales within the BFSI sector. This is a full-time position with opportunities for growth within the retail banking division.

Qualifications

• Graduate degree in any discipline required.
• 0-4 years of experience in BFSI sector preferred.
• Sales experience in banking or similar role is an advantage.

Responsibilities

• Acquire new NTB Current account customers.
• Support Sales Manager with customer feedback.
• Ensure adherence to selling norms and internal regulations.
• Meet and exceed monthly targets for new customer acquisitions by analyzing customer banking needs.
• Assist and support the Sales Manager in catchment mapping and scoping exercise.
• Provide regular feedback to Sales Manager on opportunities and customer needs.
• Adhere to selling norms and SOPs defined by the organization.
• Ensure compliance with internal guidelines and external regulations.
• Quality sourcing in line with bank policy.
• High market awareness and understanding of customer needs.
• Collaborate with other branch departments to provide products and services.

Skills

Customer relationship management

Sales and product knowledge

Market awareness

Education

Graduate - Any discipline

Job description

Job Title

- Associate Manager-Acquisition(Current Account)

Place of Work

- Pan - India

Business Unit

- Retail Banking

Function

- Branch Banking

Compensations

- Best in class in the industry. In addition valuable service awards would apply.

Job Purpose

The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

Roles & Responsibilities

Key/Primary Responsibilities of the Role

• Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
• Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
• Proactive registration and activation of acquired customers to direct banking channels
• Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
• Assist and support the Sales Manager in catchment mapping and scoping exercise
• Provide regular feedback to SM / RM on opportunities and customer needs
• Ensure adherence to selling norms and SOPs defined by the organization
• Ensure strict compliance with internal guidelines and external regulations
• Ensure quality sourcing in line with the Bank's policy

Secondary Responsibilities

• High degree of market awareness and understanding of customer's needs
• Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity

Qualifications

Graduate - Any discipline

Experience

Minimum Number of Years - 0-4 years

Industry – BFSI

Functional Area – Sales

Level / Capacity - Junior Management

Part Time / Full Time - Full Time