Associate Manager – Acquisition (Current Account)

IDFC FIRST Bank; Delhi; On-site; INR 300,000 - 500,000; Full time

Job summary

IDFC FIRST Bank is looking for a full-time Associate Manager-Acquisition for Current Accounts. The role involves direct customer interactions, acquiring new accounts, and supporting the Sales Manager in mapping potential customers. Candidates should have a graduate degree and 0-4 years of experience in the BFSI sector. This position requires strong customer acquisition skills and adherence to bank regulations to ensure quality service. Opportunities for growth and service awards are available.

Qualifications

• Graduate in any discipline.
• Minimum 0-4 years of experience in BFSI.

Responsibilities

• Acquire NTB current account customers in the identified segment.
• Ensure high-quality current account acquisitions.
• Proactively register and activate acquired customers.

Job description

Job Title

Associate Manager-Acquisition (Current Account)

Place of work

Pan - India

Business Unit

Retail Banking

Function

Branch Banking

Compensation

Best in class in the industry. In addition valuable service awards would apply.

Job Purpose

The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in‑class service to the customers. The role bearer has a responsibility to support the Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

Roles & Responsibilities

Key / Primary Responsibilities of the Role

• Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area
• Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix
• Proactive registration and activation of acquired customers to direct banking channels
• Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
• Assist and support the Sales Manager in catchment mapping and scoping exercise
• Provide regular feedback to SM / RM on opportunities and customer needs
• Ensure adherence to selling norms and SOPs defined by the organization
• Ensure strict compliance with internal guidelines and external regulations
• Ensure quality sourcing in line with the Bank's policy

Secondary Responsibilities

• High degree of market awareness and understanding of customer's needs
• Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity

Qualifications

Graduate – Any discipline

Employment Type – Full Time

Experience – Minimum 0–4 years

Industry – BFSI

Functional Area – Sales

Level / Capacity – Junior Management