Associate IT Engineer

NNE; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

On-site work five days a week

Award-nominated onboarding programme

Talent development initiatives

Job summary

NNE in Bangalore, India is seeking an Associate IT Support Engineer to join the DCS support team, providing Level 2 assistance for ABB 800xA systems during hypercare and stabilization.

You will collaborate with engineering, operations and customer teams to troubleshoot issues, ensure system availability and support project execution.

We value hands-on automation experience, English fluency and a proactive problem-solving mindset; role is on-site with limited remote work possible.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Technology, Automation, or a related field.
• 1–3 years of experience in industrial automation or application support.
• Hands-on exposure to ABB 800xA Distributed Control System (DCS).

Responsibilities

• Troubleshooting ABB 800xA system installation and deployment issues.
• Supporting system configuration and administration activities.
• Assisting in project creation, configuration, and environment setup.
• Investigating and resolving logic development and application issues.
• Supporting integration of ABB 800xA with third-party systems and interfaces.
• Troubleshooting access synchronization, user management, and security-related issues.
• Resolving issues related to adding and commissioning Soft Controllers and Physical Controllers.
• Monitoring incidents, analyzing root causes, and driving timely resolutions.
• Creating, maintaining, and improving Knowledge Base articles and support documentation.
• Supporting change management, issue tracking, and continuous improvement activities.
• Working closely with global stakeholders during hypercare periods to ensure stable operations

Skills

English fluency

Analytical problem solving

Cross-functional collaboration

Customer-focused mindset

Detail-oriented

Education

Bachelor’s degree in Engineering, Computer Science, Information Technology, Automation, or a related field

Tools

ABB 800xA DCS

OPC DA/HDA

BMI concepts

Job description

Who We Are

We are a leading pharma engineering company shaping the future of API pharma engineering globally. Leveraging the expertise of 2,000+ employees across Denmark, India, and the US, we design, build and optimise pharmaceutical manufacturing facilities that are essential to the health and well-being of patients everywhere.

Who We Are

We are a leading pharma engineering company shaping the future of API pharma engineering globally. Leveraging the expertise of 2,000+ employees across Denmark, India, and the US, we design, build and optimise pharmaceutical manufacturing facilities that are essential to the health and well-being of patients everywhere. Our success is driven by passion, innovation, and collaboration — with our customers and across our teams and disciplines. If you share our dedication to a noble cause and our passion for API pharma engineering, then NNE is the place for you.

About The Role

Location: Bangalore, India

Experience: 1-3 years

Department Manufacturing Solutions

How you might spend your days

As an Associate IT Support Engineer, you will be part of the DCS support team responsible for providing Level 2 (L2) support for ABB 800xA systems, primarily during project hypercare and stabilization phases. You will collaborate with engineering, operations, and customer teams to troubleshoot technical issues, ensure system availability, and support smooth project execution. Key responsibilities include, but are not limited to:

• Troubleshooting ABB 800xA system installation and deployment issues.
• Supporting system configuration and administration activities.
• Assisting in project creation, configuration, and environment setup.
• Investigating and resolving logic development and application issues.
• Supporting integration of ABB 800xA with third‑party systems and interfaces.
• Troubleshooting access synchronization, user management, and security‑related issues.
• Resolving issues related to adding and commissioning Soft Controllers and Physical Controllers.
• Monitoring incidents, analyzing root causes, and driving timely resolutions.
• Creating, maintaining, and improving Knowledge Base (KB) articles and support documentation.
• Supporting change management, issue tracking, and continuous improvement activities.
• Working closely with global stakeholders during hypercare periods to ensure stable operations

Who You Are

We care about who you are as a person. In the end, how you work, and your energy is what impacts the effort we do as a team. As a person, you: Are a proactive and detail-oriented professional with a passion for industrial automation and technical problem-solving. You enjoy troubleshooting complex system issues, collaborating with cross‑functional teams, and delivering high‑quality support in a fast‑paced environment. You are customer‑focused, eager to learn, and committed to providing reliable operational support.

What You Bring To The Role

• Bachelor’s degree in Engineering, Computer Science, Information Technology, Automation, or a related field.
• 1-3 years of experience in industrial automation, control systems, or application support roles.
• Hands‑on exposure to ABB 800xA Distributed Control System (DCS).
• Understanding of system installation, configuration, project setup, and controller engineering concepts.
• Experience with incident management processes and support operations.
• Ability to perform troubleshooting, issue analysis, and root cause identification.
• Knowledge of OPC DA and OPC HDA services and related connectivity issues.
• Familiarity with Batch Management Interface (BMI) concepts and troubleshooting activities.
• Exposure to ABB standard engineering, operation, and support documentation.
• Experience creating and maintaining technical documentation and Knowledge Base articles.
• Strong analytical, communication, and problem‑solving skills.
• Ability to work extended hypercare support periods when required.
• You should be fluent in English.

Life at NNE

NNE is short for Novo Nordisk Engineering. And for all of us who work here, NNE means so much more. At NNE, you become part of a vibrant, project‑based environment built on close day‑to‑day collaboration. The role is therefore primarily on‑site, with physical presence at the workplace expected five days a week. Limited flexibility for occasional remote work may be accommodated in line with business needs. We are, at our core, a people business and, as such, committed to continuously developing our people and the way we work together. We do not expect you to know it all from day one, and we truly believe a great start makes a real difference. We therefore welcome new colleagues with our award‑nominated onboarding programme, supported by a range of in‑house talent and development initiatives designed to support your long‑term growth.

Deadline of application is 30th September 2026

Fair hiring

At NNE, we are committed to an inclusive recruitment process and equal opportunities for all job applicants. To maintain fairness, we request that you refrain from including a personal photo in your CV.

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