Associate Integration Engineer - Tools for IT

Baker Tilly One - India LLP; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Baker Tilly is hiring for an Enterprise Application Support role in India. You will manage day-to-day administration of enterprise apps and SaaS platforms, ensuring governance, security, and license compliance while collaborating with stakeholders to drive improvements.

The candidate should have 2+ years in application operations, familiarity with Azure/Azure DevOps, and experience evaluating software solutions and supporting POCs. On-site role in Bengaluru.

Qualifications

• Bachelor's degree in CS/IT or related field.
• Minimum 2 years supporting enterprise applications or SaaS platforms.
• Knowledge of licensing concepts and governance practices.
• Experience evaluating software solutions and supporting POCs.

Responsibilities

• Provide day-to-day administration and operational support for enterprise applications and SaaS platforms.
• Support lifecycle activities: onboarding, upgrades, maintenance, enhancements, and retirement.
• Maintain governance, access management, and security controls per policy.
• Ensure compliance with security, audit, and regulatory requirements; document procedures.
• Assist with license management, optimization, and vendor interactions.
• Evaluate new software solutions and assist with POCs and pilots.
• Support API integrations and automation under guidance of seniors.
• Collaborate with stakeholders to understand requirements and improvements.
• Maintain ticket hygiene and escalate non-standard work as needed.

Skills

Application support

Governance & security

Stakeholder communication

Cloud familiarity

Analytical skills

Education

Bachelor's degree in Computer Science/Information Technology

Tools

Microsoft Azure

Azure DevOps

Visual Studio

GitHub

SharePoint Online

Boomi

Atlassian Suite

Job description

Overview

BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory’s ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. To be added to all ET through Experienced requisitions Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency (\"search firm\") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency (\"search firm\") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

Job Description

Responsibilities

• Provide day-to-day administration and operational support for enterprise applications, SaaS platforms, and internally developed applications under the direction of Senior Application Support Engineers.
• Support application lifecycle activities, including onboarding, upgrades, maintenance, enhancements, and retirement, and assist with application transitions and knowledge transfer.
• Assist in maintaining governance standards, access management, security controls, and role-based permissions in accordance with established policies.
• Support compliance with organizational security, audit, and regulatory requirements, and maintain accurate application documentation and operating procedures.
• Assist in managing software licensing across enterprise and SaaS applications, monitor license utilization, and help identify opportunities to optimize license allocation.
• Support software consolidation and contract review efforts, working with Vendor Management and Procurement as directed during license renewals.
• Support the evaluation of new software solutions, assisting with Proof of Concepts (POCs), pilot programs, and technology assessments.
• Assist in assessing product roadmaps and vendor capabilities and help identify platform enhancements that improve productivity and business outcomes.
• Support adoption of new features across platforms and assist with integration of enterprise applications across business and technical teams.
• Assist with API integrations, automation initiatives, and workflow improvements under the guidance of senior team members.
• Work with business stakeholders to understand application requirements and elevate improvement opportunities to Senior Application Support Engineers or service owners.
• Maintain clear and timely ticket hygiene, ensuring incidents, changes, and requests related to applications are accurately logged, updated, and tracked to resolution.
• Identify work that falls outside established standards, runbooks, or approved procedures and elevate to Senior Application Support Engineers or Application service owners before proceeding.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Information Systems, or a related field.
• Minimum 2 years of experience supporting enterprise applications, SaaS platforms, or application operations.
• Working knowledge of software licensing models and license compliance concepts.
• Exposure to evaluating software solutions and supporting Proof of Concepts (POCs) or technology assessments.
• Working knowledge of application governance, access management, and security practices.
• Familiarity with application integrations and platform administration concepts.
• Exposure to enterprise platforms such as Microsoft Azure, Azure DevOps, Microsoft Visual Studio, GitHub, SharePoint Online, boomi.com, Atlassian Suite or other enterprise SaaS or internally developed business platforms preferred.
• Strong analytical, organizational, and communication skills, with the ability to work effectively with stakeholders and follow established procedures.

About the Company

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.

Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency (\"search firm\") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

If you have a special request or need that requires accommodations to fully participate in interviewing or onboarding, please submit your request using the “Contact Us” feature on our Careers page. A member of our People Solutions team will follow up with you to discuss your specific needs.