Associate II - Sales Support

MSI Services Pvt Ltd; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

MSI Services Pvt. Ltd. in Bengaluru, India is hiring for an Associate II – Sales Support Team. The role supports the Account Manager for The Home Depot account, coordinating with Sales, Product, Supply Chain, Logistics, Finance and Customer Service teams.

The candidate will maintain product, pricing and account data, prepare performance reports, and assist with launches and promotions while aligning with US business hours. A 3–5 year background in account management is desired.

Qualifications

• Graduate/Postgraduate with 3–5 years of experience in account management.
• Strong analytical ability with experience interpreting sales, inventory, orders, and customer performance data.
• Ability to work independently and collaborate with cross-functional teams.
• Demonstrates strong work ethics and attention to detail.
• Excellent attention to detail, organizational skills, and follow-up capabilities.
• Flexible to work in shifts aligned with US business hours and customer requirements.

Responsibilities

• Support the Account Manager with day-to-day activities for The Home Depot account.
• Coordinate with Sales, Product, Supply Chain, Logistics, Finance, and Customer Service teams.
• Maintain accurate product, SKU, pricing, promotional, and account-related information.
• Prepare and analyze sales, inventory, order, and account performance reports.
• Support product launches, assortment changes, promotions, presentations, and business reviews.
• Track sales trends, product performance, inventory movement, and customer demand to identify opportunities and risks.
• Identify process gaps and recommend improvements to enhance accuracy and customer service.

Skills

Analytical ability

Cross-functional collaboration

Education

Graduate/Postgraduate

Job description

“MSI Services in India is a subsidiary (Captive Center for IT/ITES) of MSI USA. MSI is an MNC with 4000+ employees in USA. MSI Services India offers IT & ITES services to MSI USA and has its India office in Vasant Nagar, Bangalore, India with 800+ employees.” We plan to grow further and offer best in class Employee Benefits. For more details visit our website – https://www.msisurfaces.com/

If you enjoy working in an entrepreneurial results-oriented environment where respect, teamwork and innovation are the value drivers then MSI is the right place for you. MSI values Customer First, Continuous Learning, Collaboration, Caring and giving back to Community. Having grown over multiple times in size in the last ten years, MSI is seeking individuals looking for a long-term career and upward mobility.

MS International Inc. is an infrastructure technology and supply-chain leader, providing nationwide distribution of flooring, countertop, wall tile, and hardscaping materials through a digitally optimized logistics network.

MSI Services Pvt. Ltd. is currently hiring suitable candidates for the role of “Associate II – Sales Support Team” within our business operations in Bangalore, India.

This role offers a structured career path with opportunities to progress into senior positions, leadership roles, or cross-functional projects we are equal opportunity employer with growth based on meritocracy.

Essential Duties and Responsibilities:

• Support the Account Manager with day-to-day activities for The Home Depot account.
• Coordinate with Sales, Product, Supply Chain, Logistics, Finance, and Customer Service teams.
• Maintain accurate product, SKU, pricing, promotional, and account-related information.
• Prepare and analyze sales, inventory, order, and account performance reports.
• Support product launches, assortment changes, promotions, presentations, and business reviews.
• Track sales trends, product performance, inventory movement, and customer demand to identify opportunities and potential risks.
• Identify process gaps and recommend improvements to enhance accuracy and customer service.

Desired Candidate Profile:

• Graduate/Postgraduate with 3–5 years of experience in account management
• Strong analytical ability with experience interpreting sales, inventory, order, and customer performance data.
• Ability to work independently and collaborate with cross-functional teams.
• Demonstrates strong work ethics and attention to detail.
• Excellent attention to detail, organizational skills, and follow-up capabilities.
• Flexible to work in shifts aligned with US business hours and customer requirements.