Associate HR Ops

Legato; Bengaluru; Hybrid; INR 600,000 - 900,000; Full time

Job summary

Legato in Bengaluru is seeking an HR Operations Professional to manage end-to-end employee lifecycle transactions in Workday and support data management through ServiceNow tickets.

You will oversee HR data integrity, audits, and compliance while ensuring timely, service-oriented support across payroll, benefits, compensation, and tax functions. Strong communication and analytical skills are essential.

Qualifications

• 3+ years overall experience in HR operations
• 2+ years in Workday HCM
• Functional knowledge of Workday Core HR modules
• Prolific experience with ServiceNow ticketing tool
• Experience with Global HR Data, particularly US
• Knowledge of HR lifecycle processes
• Understand data flows to downstream applications

Responsibilities

• Manage end-to-end employee lifecycle transactions in Workday
• Process data management and lifecycle actions in Workday and via ServiceNow tickets
• Employee lifecycle administration and record maintenance
• Form generation, invoice review, and reimbursement processing
• HR data audits, compliance, and data integrity management
• Deliver accurate, timely service aligned with HR Shared Services standards
• Ensure accurate processing of transactions with payroll/benefits/tax impact
• Administer Education/Health Club reimbursements and related documentation
• Handle confidential HR data with integrity
• Deliver service within established SLAs
• Provide excellent customer support and collaborate within a team
• Take ownership and identify process improvement opportunities

Skills

Attention to detail

Excellent communication

Sense of urgency

Critical thinking

Time management

Tools

Workday HCM

ServiceNow

Job description

Role & responsibilities

• Manage end-to-end employee lifecycle transactions in Workday, including routine and complex processes.
• Process data management and life cycle actions in Workday and through Service Now tickets
• Employee lifecycle administration and record maintenance.
• Form generation, invoice review, and reimbursement processing.
• HR data audits, compliance, and data integrity management.
• Accurate, timely, and service-oriented support aligned with HR Shared Services standards.
• Process reimbursements per the policy, ensuring that right documentation is available
• Ensure accurate processing of transactions while understanding impacts on Payroll, Benefits, Compensation, and Tax functions.
• Administer Education Reimbursement, Health Club Reimbursement, and related audit documentation.
• Handle and maintain confidential employee and HR data with the highest level of integrity.
• Deliver accurate and timely service in alignment with established SLAs.
• Provide excellent customer support and collaborate effectively within a team environment.
• Take ownership of assigned work, proactively identify process improvement opportunities, and elevate issues when needed.

Preferred candidate profile

• Atleast 3+ years overall experience and at least 2+ years in Workday HCM
• Functional knowledge of Workday Core HR modules
• Prolific experience in Service Now ticketing tool
• Experience with working with Global HR Data, particularly US
• Knowledge of HR lifecycle processes
• Understand complexities and nuances with data flows to downstream applications

SKILLS AND COMPETENCIES

• Strong attention to detail
• Excellent communication skills
• Sense of urgency
• Critical thinking
• Time management