Associate - Hospitality Management - GO/JC/4660/2026

Golden Opportunities; Chennai; On-site; INR 650,000 - 900,000; Full time

Job summary

Golden Opportunities in Chennai is seeking an Analyst to coordinate client visits, events, boardroom activities, and logistics across transportation, accommodation, catering, and gifts.

The role involves engaging with clients and project teams, maintaining service levels, auditing facilities, preparing reports, and supporting budgeting and cost management while fostering knowledge sharing and process improvements.

Qualifications

• Total experience of 4–9 years in relevant hospitality/logistics roles.
• Qualification in Hospitality, Hotel Management or Food technology is required.
• Location Chennai; work from office.
• Strong coordination, vendor and event logistics skills.

Responsibilities

• Deliver seamless client experiences by coordinating client visits, events, boardroom activities, group bookings, transportation, accommodation, catering, gifts and other logistics requirements.
• Engage with customers and project teams to understand requirements, communicate clearly, resolve guest concerns, and support timely execution of services.
• Monitor upkeep and utilization of corporate floors, meeting rooms, company vehicles, and guest houses while coordinating with facilities management resources.
• Manage service providers by communicating daily requirements, reviewing performance, following up on audits, and supporting timely invoice processing.
• Prepare and publish daily, monthly, and quarterly operational and management-information reports.

Skills

Guest relations

Hospitality management

Client visit experience

Workplace services

Education

Hospitality management

Hotel Management

Food technology

Job description

Job Details

Job Title: Analyst

Job Location: Chennai

Work Model: Work from Office

Candidate Expectations

Total Experience and Relevant: Overall 4-9 years of experience

Candidate Location- India

Skills- Guest relationship management, hospitality management, Client visit experience and workplace services

Education and Certification

Qualification: Hospitality, Hotel Management or Food technology

Jd

Detailed Job Description

Deliver a seamless client experience by coordinating client visits, events, boardroom activities, group bookings, transportation, accommodation, catering, gifts, and other logistics requirements.

Engage with customers and project teams to understand requirements, communicate clearly, resolve guest concerns, and support timely execution of services.

Monitor the upkeep and effective utilization of corporate floors, meeting rooms, company vehicles, and guest houses while coordinating with integrated facilities management resources.

Manage service providers by communicating daily requirements, reviewing performance and service-level adherence, following up on audit observations, and supporting timely invoice processing.

Prepare and publish daily, monthly, and quarterly operational and management-information reports within established timelines.

Support location, guest-house, and vendor audits, document observations, and follow up with vendors and internal stakeholders until identified actions are closed.

Contribute to budgeting and cost management by preparing monthly expense information, supporting annual planning, and reviewing invoices periodically.

Collaborate with support functions and team members to distribute work effectively, maintain service continuity, share knowledge, and guide new team members.

Create knowledge articles and standard operating procedures and conduct knowledge-transfer sessions for new joiners.

Identify opportunities to improve processes, applications, resource utilization, and service delivery while supporting operational changes and innovation initiatives.

KEY SKILLS

Experience in hospitality management, client visit experience, events, boardroom activities, group bookings, transportation, accommodation, catering, gifts, and other logistics requirements.