Associate Director - Source-to-Contract Global Process Owner

GlaxoSmithKline; Bengaluru; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

GlaxoSmithKline seeks a seasoned Source-to-Contract Global Process Owner to define and govern the end-to-end S2C process, including the supporting technology ecosystem, across the Global Procurement Centre of Excellence.

The role requires 18+ years in procurement with deep expertise in governance, standardization and process improvement, partnering with finance, risk, compliance and key stakeholders to deliver value-driven outcomes.

Qualifications

• 18+ years of overall experience in procurement.
• Deep expertise in procurement processes, governance and change management.
• Ability to design, standardize and continuously improve global Source-to-Contract processes.

Responsibilities

• Own the global Source-to-Contract process and supporting technology ecosystem, defining end-to-end strategy and governance.
• Lead design, standardization and optimization across Direct and Indirect Procurement.
• Drive process transformation, testing, release readiness and deployments of enhancements.
• Develop and execute a continuous improvement roadmap leveraging analytics, automation and AI-enabled capabilities.
• Define data requirements, governance, KPIs and reporting to monitor effectiveness.

Skills

Agile Thinking

Analytical Thinking

Contract Management

Detail-Oriented

Digital Literacy

Interactive Storytelling

Negotiation

Problem Solving

Sourcing Management

Stakeholder Management

Education

Master's or Bachelor's degree

Job description

Job Purpose

Job Purpose The Source-to-Contract Global Process Owner (GPO) is accountable for the global strategy, governance, design, standardization, and continuous improvement of the end-to-end Source-to-Contract process across GSK Procurement. The role establishes the vision and roadmap for process excellence, digital enablement, and policy compliance, ensuring the process enables efficient, compliant, and value-driven procurement outcomes. Operating within the Global Procurement Centre of Excellence, the role partners closely with Procurement, Finance, Technology, Risk, Compliance, and business stakeholders to define and evolve global process standards, capabilities, and system solutions. The Source-to-Contract process impacts large populations of internal and external parties, requiring strong leadership across a complex stakeholder landscape. The role drives process harmonization, governance, performance management, and transformation initiatives, ensuring Source-to-Contract capabilities remain scalable, efficient, compliant, data-driven, and aligned to GSK's strategic objectives.

Key Responsibilities

• Own the global Source-to-Contract process and supporting technology ecosystem, defining the end-to-end process strategy, operating model, governance framework, standards, and future-state vision on behalf of Global Procurement.
• Lead the design, standardization, and optimization of Source-to-Contract processes across Direct and Indirect Procurement, driving simplification, harmonization, scalability, and adoption of leading practices globally.
• Lead process transformation initiatives while maintaining business-as-usual process effectiveness, including oversight of testing, release readiness, and deployment of enhancements across process and technology platforms.
• Develop and execute a continuous improvement and innovation roadmap, leveraging stakeholder insights, external benchmarking, emerging technologies, automation, analytics, and AI-enabled capabilities to ensure the process remains fit for purpose and delivers business value.
• Own process and technology performance, defining data requirements, governance, key performance indicators, and reporting structures to monitor effectiveness, identify improvement opportunities, and drive measurable outcomes.
• Accountable for maximizing the return on investment of the Source-to-Contract process and supporting technologies, including benefits realization, value tracking, prioritization of enhancement investments, and management of funding requests.
• Own and maintain the policies, standards, controls, and documentation governing the process, ensuring accuracy, compliance, regulatory alignment, and effective governance across the enterprise.
• Develop and deliver effective change management, communications, training, and adoption strategies to ensure consistent understanding, execution, and compliance with Source-to-Contract standards and ways of working.
• Ensure audit readiness and business continuity by leading process controls, supporting internal and external audit activities, coordinating issue resolution, risk mitigation, and business continuity planning.
• Partner with Procurement, Finance, Technology, Risk, Compliance, and business stakeholders to govern process priorities, manage demand, influence strategic decisions, and lead a high-performing team responsible for delivering the Source-to-Contract roadmap and ongoing process excellence.

Why You?

• Masters of Bachelors degree with overall experience of 18+ years
• Deep expertise in procurement processes, operating models, governance, systems, data, and change management to design, standardize, and continuously improve the global Source-to-Contract process.
• Requires strategic analysis and judgement to resolve complex process, policy, data, and technology challenges where stakeholder needs, system constraints, compliance requirements, and business objectives must be balanced.
• Business knowledge and end-to-end procurement process understanding
• Strong stakeholder partnership and cross-functional collaboration to be the face the process
• Technical understanding and curiosity to translate business requirements to feasible technical requirements

Skills

• Agile Thinking
• Analytical Thinking
• Contract Management
• Detail-Oriented
• Digital Literacy
• Interactive Storytelling
• Negotiation
• Problem Solving
• Sourcing Management
• Stakeholder Management

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.

We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most.

Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK: As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [e-mail] to discuss your needs.

We are a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive.

Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive.

We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing.

So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. Find out more on our career site.