Associate Director - Buying Channel Content

GlaxoSmithKline; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

GlaxoSmithKline seeks a senior procurement leader to own the regional buying channel strategy within the BG&S function. You will partner with category managers to design and activate best-in-class buying and payment channels, including Ariba Guided Buying, catalogs and marketplaces across the region.

The role emphasizes governance, KPI monitoring, and continuous improvement to enhance the employee shopping experience.

Qualifications

• Masters or Bachelor’s degree with extensive experience in a complex corporate environment.
• Deep subject matter expertise on source-to-contract processes and systems.

Responsibilities

• Implement the buying channel vision to enable ‘shoppable content’ in the Ariba Guided Buying module, aligning with category managers and stakeholders.
• Design and implement buying channel strategies across all spend areas in the region with governance and KPI monitoring.
• Optimize catalogs, marketplaces and tail spend solutions; drive continuous improvement and change adoption within procurement teams.
• Develop training material and process documentation; monitor end-user support and communications effectiveness.
• Collaborate with global/regional teams to translate strategies into channel actions and drive global process rollout.

Skills

Strategy

Contract Management

Data Analysis

Digital Literacy

Financial Acumen

Interactive Storytelling

Negotiation

Sourcing Management

Stakeholder Management

Supplier Relationship Management

Education

Master's/Bachelor's degree

Job description

Job Purpose

The Procurement Buying Goods & Services team has single accountability for the global Strategy, Design, Governance and Improvement roadmap of the end-to-end BG&S processes and operations. The process impacts 400+ Procurement employees, 15,000 shoppers and 38,000 suppliers across Sourcing, Supplier Relationship Management, Master Data, Requisition, Purchase Order, Invoice and Payment processes. The Buying Goods & Services Transformation programme has pointed out that for a good employee experience, it is critical to define the adequate strategy and manage the buying channel content as per specificities of the region. Once buying content and employee shopping experience is fluid, it will increase the compliance for the requesters, suppliers, procurement & operations.

Key Responsibilities

Implement the buying channel vision to enable ‘shoppable content’ in the Ariba Guided Buying module by partnering with Procurement category managers and business stakeholders to design and implement best-in-class buying and payment channel strategies across all areas of spend in the region. Responsible for optimization and activation of buying channels per category, ensuring governance and decision authority on buying channel strategies and Guided Buying tile design meets GSK’s business needs and priorities. Optimize internal or third party solutions available to procurement and requisitioners (e.g. catalogs, marketplaces, tail spend management solutions). Establishing and monitoring KPIs and regular governance to ensure buying channels are optimized, to identify opportunities to increase procurement value and/or simplify the requisitioning experience for stakeholders. Soliciting the Voice of the Customer (utilising Communities of Practice where available) and operating a continuous improvement cycle for the buying channel management (i.e., monitor, improve, monitor, adjust) to enable the employee experience journey. Driving change and adoption within the shopper and regional Procurement team. Ensuring training material, process documentation and other supporting material are developed and maintained as well as monitoring end user support, training and communication effectiveness. Continually assessing external and internal benchmark and best practice trends and benchmarks Support strategic initiatives on the content of the BG&S process & systems, such as Mergers or Acquisitions. Partner closely with the Buying Goods & Services GPOs and head of Buying Goods and Services. Partner closely with global and regional category teams to facilitate strategies into a buying channel strategy.

Why You?

• Masters of Bachelors degree with overall experience of 18+ years
• Significant experience working in complex corporate environment
• Substantial experience working in Procurement or related field
• Deep subject matter expertise on source-to-contract processes and systems
• Sound understanding of process simplification and automation
• Excellent skills in process design, governance, improvement, and standardization
• Proven experience in global process roll-out
• Experience managing a team
• Experience in managing and executing projects
• Procurement or related certifications (e.g. CPSM, CPIM, PMP, CIPS) useful but not essential

It will be essential for the role holder to be able to: Influence senior stakeholders and strategies, within and outside own organisational unit Motivate colleagues and work in partnership with others to drive, implement and support change Use data to drive insights, decisions, and actions Demonstrate excellent written and verbal communication skills

Skills Category Strategy, Contract Management, Data Analysis, Digital Literacy, Financial Acumen, Interactive Storytelling, Negotiation, Sourcing Management, Stakeholder Management, Supplier Relationship Management

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most.

Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [e-mail] to discuss your needs.

We are a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.