Associate Director, Product Owner - IP

GSK; Bengaluru; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

GSK is seeking an Associate Director, Product Owner - IP to maximise the value of the intellectual property tech portfolio in the Legal, Compliance & WREF domain. You will translate business needs into a prioritised backlog and lead delivery across the product lifecycle, within strategic and financial guardrails set by senior leaders.

This role operates under GSK's hybrid working approach, typically requiring 2-3 days in the Bengaluru office, with pattern agreed with the manager based on role

Qualifications

• Bachelor's or Master's degree in a relevant field such as Computer Science, IT, or Engineering.
• 15 to 19 years of experience in product delivery or digital solutions.
• Experience defining and prioritising functional requirements and managing a product backlog.
• Experience working within Legal technology, IP systems, with business stakeholders.
• Ability to prioritise based on value, risk, cost and technology constraints.
• Experience leading delivery teams through the product lifecycle.

Responsibilities

• Translate business needs into a prioritised backlog and lead delivery across the product lifecycle.
• Own and manage the IP Product backlog with well-defined epics, features, and user stories.
• Prioritise backlog decisions based on value, cost, risk, and capacity.
• Lead delivery teams with engineers, architects and testers to ensure secure, compliant solutions.
• Drive operational readiness with training, continuity planning, and runbooks.
• Define and maintain the Product performance dashboard to track adoption and efficiency.
• Ensure governance and security controls are followed within the DTMS framework.
• Support cross-Product dependencies and interoperability with architects and solution designs.

Skills

Bachelor's degree

Master's degree

15-19 years experience

Backlog prioritisation

IP/Legal tech experience

Stakeholder collaboration

Education

Bachelor's or Master's in CS/IT/Engineering

Job description

Job Purpose

The Associate Director, Product Owner - IP is responsible for maximising the value of the intellectual property tech portfolio within the Legal, Compliance & WREF domain by translating business needs into a prioritised backlog and leading delivery across the product lifecycle, within strategic and financial guardrails set by the Dir, Legal Product Manager and Senior Director of Legal, Compliance & WREF Digital & Tech. They work closely with business stakeholders to define outcomes and ensure delivered functionality is usable, secure, compliant, supportable, and aligned to product strategy. The IP Product Owner guides Product Analysts and works with delivery teams to ensure requirements are clear, value-driven, and data-informed, while overseeing iterative delivery that improves product performance, adoption, and operational readiness. The role is accountable for ensuring the IP tech stack has bold, data powered roadmaps.

This role operates under GSK's "Performance with Choice" hybrid working approach, typically expecting 2-3 days per week in the office, with the specific pattern agreed between the successful candidate and their manager based on role and team needs.

Key Responsibilities

• Partner with IP business stakeholders to understand functional needs, refine requirements, and define product outcomes that support business priorities, within guardrails set by the Dir, Legal Product Manager and Senior Director of Legal, Compliance & WREF Digital & Tech.
• Own and manage the IP Product backlog (e.g. Jira, ADO etc), ensuring requirements (e.g., epics, features, user stories) are well-defined and supported by minimum data inputs (e.g., cost drivers, user volumes, risk/sensitivity, process impact, dependencies).
• Make prioritisation decisions for the Product backlog based on value, cost, risk, business continuity, and resource capacity, escalating only where strategic trade-offs are required by the Dir, Legal Product Manager and Senior Director of Legal, Compliance & WREF Digital & Tech.
• Lead the Product team's delivery activities, guiding Product Analysts and working with Engineers, Architects, and Testers to ensure solutions are fit-for-purpose, secure, compliant, supportable, and aligned to architectural standards.
• Drive operational readiness by applying a delivery readiness checklist covering support model requirements, training needs, continuity planning, configuration/runbook documentation, release notes, and user onboarding.
• Define and maintain the Product performance dashboard, tracking adoption, cycle time/throughput, stability/defects, UX signals (e.g., CSAT, SUS, completion rates), and support effort; use performance insights to drive continuous improvement.
• Ensure product changes follow required digital & tech governance in line with our digital & tech management system (DTMS) security controls, risk assessments, data handling policies, and regulated change processes, obtaining approvals from relevant SMEs where required.
• Support Solution Architects to assess design options and manage cross-Product dependencies, contract/interface impacts, and sequencing needs to support interoperability and consistent business outcomes.
• Act as an escalation point for the Product team and business users on functional product issues, guiding decisions within agreed financial, risk, and architectural guardrails set by the Dir, Legal Product Manager and Dir, Domain Architecture.
• Contribute to the improvement of delivery practices within the Product, promoting agile (i.e. SaFe, Scrum etc), iterative, value-driven, and data-led ways of working, including meaningful measurement of benefits and operational impact.
• Support the Director, Legal product manager in ensuring the technology stack in intellectual property is top quartile and driving real business value.
• Partner with the IP business leadership on the roadmap and vision for technology products in the IP space including for core IP management platforms such as Anaqua.

Required Skills

• Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience.
• Industry certifications highly desirable (e.g. Agile Methodologies, CPM).
• 15 to 19 years of experience working in product delivery, digital solutions, business systems, or process-led technology roles.
• Proven experience defining and prioritising functional requirements (e.g., epics, features, user stories) and managing a product backlog.
• Experience working within Legal technology, with a focus on IP systems
• Experience working directly with business stakeholders to translate needs into feasible, value-led technology changes, and comfortable working with patent and trade mark attorneys at varying levels of seniority.
• Demonstrated ability to make prioritisation decisions based on business value, process impact, risk, cost, and technology constraints.
• Experience leading delivery teams or analysts through the product lifecycle, from refin