Senior/Principal Product Analyst - Compliance

GSK; Bengaluru; Hybrid; INR 4,000,000 - 6,000,000; Full time

Job summary

GSK Bengaluru seeks a Senior/Principal Product Analyst - Compliance to translate business strategy and regulatory needs into clear requirements. You will collaborate with the Compliance Product Owner and Solution Architect to shape options, document processes, and support testing, adoption, and operational readiness.

This role drives automation opportunities, ensures security and privacy controls, and supports onboarding into GSK systems.

Qualifications

• Bachelor's or master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience.
• 10+ years' experience in a business analysis or product-focused role supporting technology delivery.
• Experience supporting and deploying systems for a Compliance function including Enterprise Risk Management systems, third party risk management systems, privacy systems, data products support risk analytics & monitor.

Responsibilities

• Support the Compliance Product Owner to realise the Product strategy by eliciting and managing detailed business requirements (e.g., features, user stories) and designing technology-enabled use cases.
• Document as-is and to-be system processes, identifying opportunities for system, process, and workflow improvement, supported by impact analysis and basic data insights.
• Document functional and non-functional requirements for Compliance Products (e.g., security, performance, operability, accessibility), ensuring they are reflected in specifications and delivery plans.
• Document functional and technical specifications needed to deliver changes and support configuration or code delivery by providing clear design inputs; maintain configuration repositories and version updates where applicable.
• Support technical delivery teams by advising Developers and Test Analysts on expected system behaviour and acceptance criteria, informed by clear business and non-functional requirements.
• Perform functional and non-functional testing for delivered solutions and upgrades, ensuring the system fulfils requirements; support the creation of test cases and execution using test management tooling.
• Support configuration release management activities, adhering to release management policy, documenting version history, deployment notes, and release checklists.
• Develop user guides, configuration documentation, runbooks, and training materials; deliver training to key users or support teams to enable Product adoption and support readiness.
• Support onboarding into GSK systems and adherence to Portfolio and platform control requirements (e.g., compliance artefacts, access controls, operability standards).
• Follow DTMS to ensure compliant product portfolio for our Compliance products.

Skills

Business analysis

Product delivery

Regulatory compliance

Stakeholder management

Education

Bachelor's degree

Master's degree

Job description

About the Team:

Enterprise Systems is the backbone of GSK's internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.

Legal, Compliance & WREF Digital & Tech delivers digital solutions that support Legal & Compliance and Workplace Real Estate & Facilities (WREF). This team drives product roadmaps and manages platforms that safeguard GSK's integrity and reputation globally. By joining this team, you'll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward.

Job Purpose:

The Senior /Principal Product Analyst - Compliance supports the delivery of secure, effective, and compliant digital solutions by translating business strategy, pain points, and regulatory needs into clear, testable requirements. Working with the Compliance Product Owner and Solution Architect, they help shape solution options that align to product strategy, architectural guardrails, and cost considerations. The Compliance Product Analyst documents processes, designs technology-enabled use cases, and supports solution testing, adoption, and operational readiness. They contribute to continuous improvement and automation opportunities that enhance user experience, reduce effort, and enable measurable value for the Product.

This role operates under GSK's "Performance with Choice" hybrid working approach, typically expecting 2-3 days per week in the office, with the specific pattern agreed between the successful candidate and their manager based on role and team needs.

Key Responsibilities:

• Support the Compliance Product Owner to realise the Product strategy by eliciting and managing detailed business requirements (e.g., features, user stories) and designing technology-enabled use cases.
• Document as-is and to-be system processes, identifying opportunities for system, process, and workflow improvement, supported by impact analysis and basic data insights.
• Document functional and non-functional requirements for Compliance Products (e.g., security, performance, operability, accessibility), ensuring they are reflected in specifications and delivery plans.
• Document functional and technical specifications needed to deliver changes and support configuration or code delivery by providing clear design inputs; maintain configuration repositories and version updates where applicable.
• Support technical delivery teams by advising Developers and Test Analysts on expected system behaviour and acceptance criteria, informed by clear business and non-functional requirements.
• Perform functional and non-functional testing for delivered solutions and upgrades, ensuring the system fulfils requirements; support the creation of test cases and execution using test management tooling.
• Support configuration release management activities, adhering to release management policy, documenting version history, deployment notes, and release checklists.
• Develop user guides, configuration documentation, runbooks, and training materials; deliver training to key users or support teams to enable Product adoption and support readiness.
• Support the Compliance Product Owner to identify and document additional security, data privacy, and compliance considerations (e.g., sensitive data handling), liaising with relevant SMEs to embed required controls.
• Support onboarding into GSK systems and adherence to Portfolio and platform control requirements (e.g., compliance artefacts, access controls, operability standards).
• Support the Compliance Product Owner to identify and implement automation or workflow efficiency opportunities within the Product team, backed by basic usage metrics or adoption insights.
• Act as an escalation point for the Application Support team, advising on complex incidents and ensuring documentation and configuration records remain accurate for effective support and maintenance.
• Follow DTMS to ensure compliant product portfolio for our Compliance products.
• Use approved AI tools in your day-to-day work to improve your own productivity and your team's ways of working, sharing what works and applying sound judgement, including validating outputs and following GSK's Responsible AI, privacy and security requirements.

Required Skills & Qualification:

• Bachelor's or master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience.
• 10+ years' experience in a business analysis or product-focused role supporting technology delivery.
• Experience supporting and deploying systems for a Compliance function including Enterprise Risk Management systems, third party risk management systems, privacy systems, data products support risk analytics & monitor