Associate Director, Product Owner - Dev & Integration

GSK; Bengaluru; Hybrid; INR 3,500,000 - 5,500,000; Full time

Job summary

GSK seeks an Associate Director, Product Owner - Development & Integration to maximise the value of the HR product portfolio, translating business needs into a prioritised backlog and guiding delivery across the HR product lifecycle, within guardrails set by leadership.

You will collaborate with business stakeholders to define outcomes, ensure usability, security, compliance, and alignment to strategy while mentoring Associate Product Owners and delivery teams.

Qualifications

• Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering) or equivalent experience.
• 15 to 19 years of experience in product delivery, digital solutions, business systems, or process-led technology roles.
• Proven experience defining and prioritising functional requirements.

Responsibilities

• Partner with stakeholders to understand needs, refine requirements, and define product outcomes within guardrails.
• Own and manage the Product backlog (e.g., Jira, ADO) ensuring well-defined epics, features, and user stories.
• Lead delivery activities, guiding Engineers, Architects, and Testers to ensure secure, compliant, and functionally sound solutions.
• Promote agile practices and drive continuous improvement in delivery practices.

Skills

Product delivery

Prioritisation

Stakeholder collaboration

Agile/Scrum

Education

Bachelor's or Master’s degree in Computer Science / IT / Engineering

Job description

About the Team:

Enterprise Systems is the backbone of GSK's internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.

Our HR Digital & Tech team transforms how GSK attracts, develops, and retains talent through innovative technology solutions. From managing global HR platforms to delivering data-driven insights, this function ensures our people have the tools and experiences they need to thrive. Partnering closely with HR business teams, we create solutions that simplify processes, enhance employee engagement, and enable strategic workforce planning. If you're passionate about technology that empowers people, this is where you can make an impact.

Job Purpose:

The Associate Director, Product Owner - Development & Integration is responsible for maximising the value of their HR Product portfolio (MCP, APIs, Satellite Apps, SuccessFactors Integration ecosystem) by translating business needs into a prioritised backlog and leading delivery across the HR product lifecycle, within strategic and financial guardrails set by the SD Head of Talent + L&D Digital & Tech and VP of HR Digital & Tech. They work closely with business stakeholders to define outcomes and ensure delivered functionality is usable, secure, compliant, supportable, and aligned to product strategy. The Technical Development & Integration Product Owner guides Associate Product Owners and works with delivery teams to ensure requirements are clear, value-driven, and data-informed, while overseeing iterative delivery that improves product performance, adoption, and operational readiness. This role operates under GSK's "Performance with Choice" hybrid working approach, typically expecting 2-3 days per week in the office, with the specific pattern agreed between the successful candidate and their manager based on role and team needs.

Key Responsibilities:

• Partner with business stakeholders to understand functional needs, refine requirements, and define product outcomes that support business priorities, within guardrails set by the SD, Head of Talent + L&D Digital & Tech and VP of HR Digital & Tech.
• Own and manage the Product backlog (e.g. Jira, ADO etc), ensuring requirements (e.g., epics, features, user stories) are well-defined and supported by minimum data inputs (e.g., cost drivers, user volumes, risk/sensitivity, process impact, dependencies).
• Make prioritisation decisions for the Product backlog based on value, cost, risk, business continuity, and resource capacity, escalating only where strategic trade-offs are required by the SD, Head of Talent + L&D Digital & Tech and VP of HR Digital & Tech.
• Lead the Product team's delivery activities, guiding Engineers, Architects, and Testers to ensure solutions are fit-for-purpose, secure, compliant, supportable, and aligned to architectural standards.
• Drive operational readiness by applying a delivery readiness checklist covering support model requirements, training needs, continuity planning, configuration/runbook documentation, release notes, and user onboarding.
• Define and maintain the Product performance dashboard, tracking adoption, cycle time/throughput, stability/defects, UX signals (e.g., CSAT, SUS, completion rates), and support effort; use performance insights to drive continuous improvement.
• Ensure product changes required security controls, risk assessments, data handling policies, and regulated change processes (GXP), obtaining approvals from relevant SMEs where required.
• Support Solution Architects to assess design options and manage cross-Product dependencies, contract/interface impacts, and sequencing needs to support interoperability and consistent business outcomes.
• Act as an escalation point for the HR Product team and business users on functional product issues, guiding decisions within agreed financial, risk, and architectural guardrails set by the SD, Head of Talent + L&D Digital & Tech and VP of HR Digital & Tech.
• Contribute to the improvement of delivery practices within the Product, promoting agile (i.e. SaFe, Scrum etc), iterative, value-driven, and data-led ways of working, including meaningful measurement of benefits and operational impact.
• Lead your team in using approved AI tools to improve productivity and ways of working, role-modelling responsible use and follow GSK's Responsible AI, privacy and security requirements.

Required Skills & Qualifications:

• Bachelor's or master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience.
• 15 to 19 years of experience working in product delivery, digital solutions, business systems, or process-led technology roles.
• Proven experience defining and prioritising functional requirements (e