Associate Director, Product Owner - Global Mobility Restructuring

GSK; Bengaluru; Hybrid; INR 4,000,000 - 6,000,000; Full time

Job summary

GSK in Bengaluru is seeking an Associate Director, Product Owner for Global Mobility Restructuring to maximize HR product value by translating business needs into a prioritised backlog and leading delivery across the product lifecycle.

The role operates under a hybrid working approach, with 2-3 days in the office, collaborating with stakeholders and delivery teams to ensure secure, compliant, and data-informed solutions aligned to strategy.

Qualifications

• 15 to 19 years of experience in product delivery, digital solutions, business systems, or process-led technology roles.
• Proven experience defining and prioritising functional requirements and managing a product backlog.
• Experience translating business needs into feasible, value-led technology changes.
• Experience leading delivery teams through the product lifecycle.
• Familiarity with governance, security, data protection, and regulatory/compliance considerations.
• Exposure to agile delivery environments and iterative planning (SaFe, Scrum).

Responsibilities

• Partner with business stakeholders to understand functional needs and define product outcomes within guardrails.
• Own and manage the Product backlog (e.g., Jira, ADO) with well-defined epics, features, and user stories.
• Make prioritisation decisions for the Product backlog based on value, cost, risk, and capacity.
• Lead the Product team's delivery activities, guiding Associate Product Owners with Engineers, Architects, and Testers.
• Drive operational readiness including training, runbooks, release notes, and onboarding.
• Define and maintain the Product performance dashboard tracking adoption, cycle time, stability, UX signals, and support effort.
• Ensure product changes follow security controls, data handling policies, and regulatory requirements.
• Support Solution Architects to assess design options and manage cross-Product dependencies.
• Act as escalation point for HR Product team on functional issues within guardrails.
• Promote agile practices and data-led delivery with measurable benefits.

Skills

Product backlog management

Stakeholder engagement

Agile delivery (SaFe/Scrum)

Delivery leadership

Requirements prioritisation

Governance & compliance

Education

Bachelor's or Master's in CS/IT/Engineering

Tools

Jira

ADO (Azure DevOps)

Job description

Job Purpose

Associate Director, Product Owner - Global Mobility Restructuring is responsible for maximising the value of their HR Products by translating business needs into a prioritised backlog and leading delivery across the HR product lifecycle, within strategic and financial guardrails set by the SD, People Services + Reward Digital & Tech and VP of HR Digital & Tech They work closely with business stakeholders to define outcomes and ensure delivered functionality is usable, secure, compliant, supportable, and aligned to product strategy. The Global Mobility/ Restructuring Product Owner guides Associate Product Owners and works with delivery teams to ensure requirements are clear, value-driven, and data-informed, while overseeing iterative delivery that improves product performance, adoption, and operational readiness.

This role operates under GSK's "Performance with Choice" hybrid working approach, typically expecting 2-3 days per week in the office, with the specific pattern agreed between the successful candidate and their manager based on role and team needs.

Key Responsibilities

• Partner with business stakeholders to understand functional needs, refine requirements, and define product outcomes that support business priorities, within guardrails set by the SD, People Services + Reward Digital & Tech and VP of HR Digital & Tech.
• Own and manage the Product backlog (e.g. Jira, ADO etc), ensuring requirements (e.g., epics, features, user stories) are well-defined and supported by minimum data inputs (e.g., cost drivers, user volumes, risk/sensitivity, process impact, dependencies).
• Make prioritisation decisions for the Product backlog based on value, cost, risk, business continuity, and resource capacity, escalating only where strategic trade-offs are required by the SD, People Services + Reward Digital & Tech and VP of HR Digital & Tech.
• Lead the Product team's delivery activities, guiding Associate Product Owners and working with Engineers, Architects, and Testers to ensure solutions are fit-for-purpose, secure, compliant, supportable, and aligned to architectural standards.
• Drive operational readiness by applying a delivery readiness checklist covering support model requirements, training needs, continuity planning, configuration/runbook documentation, release notes, and user onboarding.
• Define and maintain the Product performance dashboard, tracking adoption, cycle time/throughput, stability/defects, UX signals (e.g., CSAT, SUS, completion rates), and support effort; use performance insights to drive continuous improvement.
• Ensure product changes follow required security controls, risk assessments, data handling policies, and regulated change processes, obtaining approvals from relevant SMEs where required.
• Support Solution Architects to assess design options and manage cross-Product dependencies, contract/interface impacts, and sequencing needs to support interoperability and consistent business outcomes.
• Act as an escalation point for the HR Product team and business users on functional product issues, guiding decisions within agreed financial, risk, and architectural guardrails set by the SD, People Services + Reward Digital & Tech and VP of HR Digital & Tech.
• Contribute to the improvement of delivery practices within the Product, promoting agile (i.e. SaFe, Scrum etc), iterative, value-driven, and data-led ways of working, including meaningful measurement of benefits and operational impact.

Required skills

• 15 to 19 Years of experience working in product delivery, digital solutions, business systems, or process-led technology roles.
• Proven experience defining and prioritising functional requirements (e.g., epics, features, user stories) and managing a product backlog.
• Experience working directly with business stakeholders to translate needs into feasible, value-led technology changes.
• Demonstrated ability to make prioritisation decisions based on business value, process impact, risk, cost, and technology constraints.
• Experience leading delivery teams or analysts through the product lifecycle, from refinement and design through testing, release, and adoption.
• Familiarity with enterprise governance requirements such as change control, security, data protection, and regulatory/compliance considerations.
• Exposure to continuous improvement approaches (e.g., automation, process simplification, user-centred enhancements) that uplift product adoption, stability, or user experience.
• Experience working within agile delivery environments and using iterative planning, delivery, and release practices.
• Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Information Technology, or Engineering), or equivalent experience.

Preferred skills

• Strong communication and influencing skills, able to explain technology constraints clear and support stakeholders in making informed product decisions.
• Skilled in coaching and guiding Associate Product Owners and delivery team members to ensure r