Senior Principal - Product Owner - Cloud

Mployee.me; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

GSK is seeking a Senior Product Owner - Cloud to own the backlog and roadmap for the Cloud platform and services. You will translate needs into actionable requirements and collaborate with engineering to deliver increments, aligning with strategy and OKRs.

The role requires strong experience in product ownership, agile practices, and AI-assisted discovery, with a focus on reliability, SLOs, and value delivery.

Qualifications

• Degree in a technology, engineering or business discipline, or equivalent practical experience (e.g., Computer Science, Information Systems, Engineering).
• Agile or product certifications desirable (e.g., Certified Scrum Product Owner, SAFe Product Owner / Product Manager).
• Overall 15 years and typically 5+ years in product ownership or product management, including at least two years owning a backlog in a platform or infrastructure context.
• Experience delivering Cloud Services as a Product Owner or equivalent member of an Agile team
• Practical experience of lean or agile backlog management, including prioritisation by value and risk rather than by request order.
• Experience using Jira or a similar backlog management tool.
• Track record of translating business needs into requirements that engineering teams could deliver without repeated clarification.
• Experience working to OKRs and measuring adoption or value delivered rather than features shipped.
• Experience steering with flow metrics and acting on delivery predictability data.
• Experience managing stakeholders and declining requests with a defensible reason.
• Exposure to AI tooling used for discovery, backlog refinement or requirement drafting.

Responsibilities

• Own and prioritise the product backlog by value, risk and reliability, applying lean portfolio principles.
• Link backlog items to GSK strategy and OKRs and measure the outcome with a named metric.
• Translate consumer needs into clear requirements and user stories for engineering.
• Collaborate daily with engineering to refine, plan and review increments; accept completed work.
• Balance new capabilities with reliability, defining SLOs and budgets with Reliability Engineering.
• Utilize AI tooling to accelerate discovery and backlog refinement with review before acceptance.
• Measure adoption and value delivered, iterating the roadmap on evidence.
• Manage stakeholders and suppliers, ensuring alignment with value and reliability standards.

Skills

API Management

Automation

Backlog Management

Backlog Prioritization

Cloud Architectures

Cloud FinOps

Containerization

Database Management

Data Discovery

DevOps

Disaster Recovery

Edge Computing

FinOps

IaC

Networking Concepts

Performance Optimizations

Product Ownership

Serverless Computing

System Monitoring

Virtualization

Education

Degree in tech/engineering or equivalent

Tools

Jira

Job description

Job Summary

The Senior Product Owner - Cloud owns the backlog and roadmap for the Cloud platform, and all Cloud services translating what GSK teams need into prioritised work and maximising the value the platform delivers to the teams that consume it. The role works daily with engineering to deliver increments and accept completed work, links every backlog item to strategy and OKRs, and measures adoption and outcome rather than output. Products span cloud, network, digital workplace and AI Hub domains, and the specific product is set on appointment.

The role sits inside the platform team and holds genuine product decision rights over backlog order and acceptance. Platform strategy and the multi-year roadmap sit with the Platform Manager, domain demand and sequencing sit with the Domain Portfolio Manager, technical design and standards sit with the Platform Architect, and the reliability bar sits with Reliability Engineering. This is an insourced role under the DPTF sourcing decisions, so it is not delivered through a managed service partner.

Key Responsibilities

• Own and prioritise the product backlog by value, risk and reliability, applying lean portfolio principles rather than fixed project plans.
• Link every backlog item explicitly to GSK DT strategy and domain OKRs, and measure the outcome with a named metric.
• Translate consumer needs and business outcomes into clear requirements and user stories that engineering can act on without further interpretation.
• Work daily with the engineering team through refinement, planning and review, and accept completed increments against agreed criteria.
• Balance new capability against the reliability bar, agreeing SLOs and error budget impact with Reliability Engineering before committing to work.
• Use AI tooling to accelerate discovery, backlog refinement and requirement drafting, and record where AI-assisted output has been reviewed before acceptance.
• Measure product adoption, self-service uptake and value delivered, and iterate the roadmap on that evidence rather than on stakeholder volume.
• Steer delivery with flow metrics such as throughput, cycle time and work in progress, and act on them rather than reporting them.
• Manage consumer demand and stakeholder expectations, saying no with a reason where an item does not compete on value.
• Manage supplier-delivered components within the product, holding partners to the same acceptance criteria and reliability standards as internal work.
• Contribute the product view into the domain roadmap held by the Platform Manager and the portfolio view held by the Domain Portfolio Manager.
• Hold the boundaries with the Platform Manager on platform strategy, the Platform Architect on technical design and standards, and Reliability Engineering on the reliability bar.

Professional Qualifications

• Degree in a technology, engineering or business discipline, or equivalent practical experience (e.g., Computer Science, Information Systems, Engineering).
• Agile or product certifications desirable (e.g., Certified Scrum Product Owner, SAFe Product Owner / Product Manager).

Related Experience Required

• Overall 15 years and typically 5 or more years in product ownership or product management, including at least two years owning a backlog in a platform or infrastructure context.
• Experience delivering Cloud Services as a Product Owner or equivalent member of an Agile team
• Practical experience of lean or agile backlog management, including prioritisation by value and risk rather than by request order.
• Experience using Jira or a similar backlog management tool.
• Track record of translating business needs into requirements that engineering teams could deliver without repeated clarification.
• Experience working to OKRs and measuring adoption or value delivered rather than features shipped.
• Experience steering with flow metrics and acting on delivery predictability data.
• Experience managing stakeholders and declining requests with a defensible reason.
• Exposure to AI tooling used for discovery, backlog refinement or requirement drafting.

Skills/Background

• Decisiveness on backlog order, including the confidence to sequence against value rather than seniority of the requester.
• Clear written communication, since requirements and acceptance criteria are the roles primary output.
• Enough technical literacy to challenge engineering estimates and understand reliability trade-offs.
• Comfort with data as the basis for roadmap change rather than stakeholder pressure.
• Collaborative habit with architecture and reliability colleagues who can veto on standards grounds.

Skills

• API Management
• Automation Technology
• Backlog Management
• Backlog Prioritization
• Cloud Architectures
• Cloud Financial Operations
• Containerization
• Database Management
• Data Discovery
• DevOps
• Disaster Recovery (DR)
• Edge Computing
• Financial Operations Management
• Infrastructure As Code (IaC)
• Networking Concepts
• Performance Optimizations
• Product Ownership
• Serverless Computing
• System Monitors
• Virtualization

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