Associate Director - Account Management

Sigmoid; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Sigmoid, based in Bengaluru, seeks an Account Manager to drive customer success and growth in Fortune 1000 accounts. You will articulate the value of data analytics, build trusted relationships, and accelerate deals while navigating complex buying cycles. Prior experience in Analytics, Data Science & Big Data is advantageous.

You will manage multi-account strategies, collaborate with business, IT and strategy teams, and contribute to Sigmoid's revenue growth and client satisfaction.

Qualifications

• MBA (preferably from premium B school) in Sales/ Marketing/ related discipline.
• Graduation (any).
• Minimum 10+ to 20 years of relevant experience in B2B Sales and Account Management for Fortune 1000 enterprise customers.
• Experience in enterprise selling across BFSI/CPG/Healthcare/Retail/Manufacturing is desirable.
• Technically savvy with exposure to analytics and data solutions is advantageous.

Responsibilities

• Manage account management strategy implementation and validation.
• Build and maintain relationships with a defined customer base to ensure satisfaction and revenue growth.
• Identify, develop, and close new sales opportunities within managed logos.
• Lead cross-functional collaboration with business, IT and strategy teams to cater to end-to-end needs.
• Forecast revenue, participate in account reviews, and support quarterly planning.

Skills

Account management

Sales strategy

Stakeholder management

Communication

Education

MBA in Sales/Marketing

Bachelor's degree

Job description

About the company:

Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the world’s largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc.

5000, and Deloitte Technology Fast 500.

Job Description:

As an Account Manager you will be responsible for ensuring customer success and growth in Fortune 1000 companies working with Sigmoid. A maverick self-starter, you understand brand building, how to sell innovation, drive deals forward and compress decision cycles. You will play a key role in driving our business to great heights, and drive our revenue growth in parallel. We’re looking for a passionate farming growth hacker with a track record of proven success in Data Solutions selling in Fortune 1000. Prior experience in Analytics, Data Science & Big Data will be an added advantage.

Job Responsibilities:

As an Account Manager, you will have the opportunity to work on major business initiatives that contribute to Sigmoid’s growth and productivity objectives. In this role, you will have the responsibility of managing multiple account management strategy implementation assignments

supporting the Account Management function & will work directly with the business, IT and strategy teams in catering to the end-to-end business needs.

Essential Responsibilities:

• Manage account management strategy implementation and validation
• Effective communication and presentation Ability to work as in a team as well as contributing as an individual
• Lead and provide a road map for the team of account Able to establish priorities and coordinate work.
• Ability to evaluate, scrutinize and strategize Account growth path and movement in the logos being managed by the team.
• Able to Influence Senior Management/Team on new tools/solutions/ideas.
• Able to self-initiate process/project, programs and drive Change

• Builds and maintains effective relationships with a defined customer base to ensure a high level of satisfaction and increase Identifies, develops, and typically closes new sales opportunities within these logos.
• Should have experience in project-based account management & staff augmentation
• Fair knowledge of Account mapping along with revenue and people forecasting
• Account growth planning & following process of sales evaluation and frameworks
• Expertise in handling escalations & responding to RFI & RFP
• Should have a fair understanding on PnL & Quarterly planning process
• Participate in regular account reviews ensuring participation both from Sigmoid’s key influences and the customer.

Qualifications/Requirements:

• MBA (Preferably from premium B school) in Sales/ Marketing/ any other related discipline
• Graduation (any)
• Minimum 10+ to 20 years of relevant experience in B2B Sales and Account Management roles for Fortune 1000 enterprise customers
• Minimum 8+ years’ experience in account management
• Should have experience in the enterprise (B2B) selling across BFSI/CPG/Healthcare/Retail/Manufacturing is desirable
• Technically savvy with experience working on Big Data and associated technology-related
• Should have exposure to enterprise solutions and consultative selling- Large Corporates is desirable
• Strategic thinker; innovative problem solver; self-starter; team
• To build inroads into the enterprise accounts and generate profitable sales leading to revenue for Sigmoid. Account-level relationship management.
• Strengthen brand recall in the set of accounts within the verticals
• Adhere to the account management process; thereby creating enhanced brand visibility, comprehensive understanding of account opportunity, and improved forecast accuracy for predictable business results.
• Should be willing to stretch till EST time zone which may typically go till 11pm to midnight at times