Director of Account Management

Sigmoid; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

A leading data solutions provider in Bengaluru is seeking an experienced Account Manager to ensure customer success and growth among Fortune 1000 companies. This role involves driving sales of data solutions, managing multiple initiatives, and supporting account management functions collaboratively across teams. The ideal candidate will have a strong background in B2B sales, account management, and Big Data, with a focus on building relationships and generating profitable sales. A commitment to extended hours may be required.

Qualifications

• Minimum 10+ to 20 years of relevant experience in B2B Sales and Account Management for Fortune 1000 enterprise customers.
• Minimum 8+ years’ experience in account management.
• Technically savvy with experience working on Big Data and related technology projects.

Responsibilities

• Manage account management strategy implementation and validation.
• Lead and provide a roadmap for the team of account managers.
• Build and maintain strong relationships with a defined customer base.

Skills

B2B Sales

Account Management

Big Data

Consultative Selling

Strategic Thinking

Education

MBA in Sales/Marketing

Graduation (any)

Job description

About Company

Sigmoid empowers enterprises to make smarter, data-driven decisions by blending advanced data engineering with AI consulting. We collaborate with some of the world’s leading data-rich organizations across sectors such as CPG-retail, BFSI, life sciences, manufacturing, and more to solve complex business challenges. Our global team specializes in cloud data modernization, predictive analytics, generative AI, and DataOps, supported by 10+ delivery centers and innovation hubs, including a major global presence in Bengaluru and operations across the USA, Canada, UK, Netherlands, Poland, Singapore, and India.

Recognized as a leader in the data and analytics space, Sigmoid is backed by Peak XV Partners and has consistently received accolades for innovation and rapid growth. Highlights include being named a ‘Leader’ in ISG’s Specialty Analytics Services for Supply Chain (2024), a two-time ‘India Future Unicorn’ by Hurun India, and a four-time honoree on both the Inc. 500 and Deloitte Technology Fast 500 lists.

Job Description

As an Account Manager you will be responsible for ensuring customer success and growth in Fortune 1000 companies working with Sigmoid. You will drive sales of data solutions, lead generation of opportunities, and support growth initiatives. Prior experience in Analytics, Data Science & Big Data will be an added advantage.

Job Responsibilities

As an Account Manager, you will have the opportunity to work on major business initiatives that contribute to Sigmoid’s growth and productivity objectives. In this role, you will have responsibility for managing multiple account management strategy implementation assignments and supporting the Account Management function, working directly with the business, IT and strategy teams to cater to end-to-end business needs.

• Manage account management strategy implementation and validation.
• Demonstrate effective communication and presentation skills; work as part of a team and as an individual.
• Lead and provide a roadmap for the team of account managers; establish priorities and coordinate work.
• Evaluate, scrutinize, and strategize account growth path and movement across logos managed by the team.
• Influence senior management on new tools, solutions and ideas; self-initiate processes and drive change leadership.
• Build and maintain strong relationships with a defined customer base to ensure satisfaction and increase revenues; identify, develop, and close new sales opportunities.
• Experience in project-based account management and staff augmentation; knowledge of account mapping, revenue and people forecasting.
• Account growth planning and following sales evaluation frameworks; handling escalations and responding to RFIs/RFPs.
• Participation in regular account reviews with Sigmoid influences and customer participation.

Qualifications/Requirements

• MBA (preferably from a premium B-school) in Sales/Marketing or related discipline.
• Graduation (any).
• Minimum 10+ to 20 years of relevant experience in B2B Sales and Account Management for Fortune 1000 enterprise customers.
• Minimum 8+ years’ experience in account management; experience in enterprise (B2B) selling across BFSI/CPG/Healthcare/Retail/Manufacturing is desirable.
• Technically savvy with experience working on Big Data and related technology projects; exposure to enterprise solutions and consultative selling for large corporates is desirable.
• Strategic thinker; innovative problem solver; self-starter; team player.
• Ability to build inroads into enterprise accounts and generate profitable sales leading to revenue for Sigmoid; account-level relationship management.
• Strengthen brand recall within the set of accounts; adhere to the account management process to improve forecast accuracy and visibility for predictable business results.
• Willing to stretch till EST time zone, which may typically go till 11pm to midnight at times.