Associate – Customer Service

Jobtailor; Pune District; On-site; INR 300,000 - 460,000; Full time

Job summary

Jobtailor in Pune, India is seeking a Customer Service Executive to handle a high volume of tasks with speed and accuracy, while communicating clearly with internal and external stakeholders. You will maintain meticulous attention to detail across all interactions and consistently meet daily targets.

As a strong team player, you will collaborate with colleagues to ensure seamless service delivery, adhere to defined SLAs, and uphold service quality under pressure in a fast-paced environment.

Qualifications

• Any graduation.
• Excellent verbal and written communication skills in English.
• Strong team player with a collaborative mindset.
• Ability to work with precision under tight deadlines.
• Proven ability (or aptitude) to process high volumes of tasks while maintaining quality and achieving set targets.

Responsibilities

• Handle and process a high volume of customer service tasks efficiently while meeting daily targets.
• Communicate effectively with internal and external stakeholders via written and verbal channels.
• Maintain accuracy and attention to detail across all assigned tasks.
• Adhere to defined timescales and service level agreements (SLAs).
• Collaborate with team members to ensure seamless service delivery.

Skills

Communication skills

Team player

Deadline-oriented

High-volume processing

Education

Graduation

Job description

Responsibilities

• Handle and process a high volume of customer service tasks efficiently while meeting daily targets
• Communicate effectively with internal and external stakeholders via written and verbal channels
• Maintain accuracy and attention to detail across all assigned tasks
• Adhere to defined timescales and service level agreements (SLAs)
• Collaborate with team members to ensure seamless service delivery

Requirements

• Any graduation
• Excellent verbal and written communication skills in English
• Strong team player with a collaborative mindset
• Ability to work with precision under tight deadlines
• Proven ability (or aptitude) to process high volumes of tasks while maintaining quality and achieving set targets

Core Competencies

Demonstrates strong communication skills and the ability to process high volumes of customer service tasks efficiently while maintaining accuracy and meeting deadlines. Collaborates effectively with team members to ensure seamless service delivery and adherence to service level agreements.