Associate Client Servicing Manager

Foxymoron; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Foxymoron in Mumbai is seeking an Associate Client Servicing Manager to manage client relationships, support campaign execution, and coordinate with internal teams for timely delivery. You will understand client objectives, ensure high-quality delivery, and contribute to business growth through strategic coordination, performance analysis, and clear reporting across digital campaigns.

The role requires strong communication, multitasking, and a proactive approach to upsell opportunities with

Qualifications

• 2.5–4 years of client servicing/account management experience in a digital agency.
• Strong knowledge of social media platforms and digital marketing.
• Excellent communication, presentation, and stakeholder management skills.
• Strong organizational and multitasking abilities.
• Experience with luxury or beauty brands is preferred.

Responsibilities

• Manage client communication and build strong relationships.
• Understand client goals and support brand strategy execution.
• Coordinate with internal teams for timely project delivery.
• Assist in managing timelines, deliverables, and task prioritization.
• Ensure quality checks and smooth content execution across platforms.
• Analyze performance data and support reporting and insights.
• Conduct industry and competitor research for strategy support.
• Support team communication and handle basic escalations.
• Assist in report creation, presentations, and financial tracking.
• Manage invoicing, payments, and vendor coordination.

Skills

Client servicing

Account management

Digital marketing

Social media

Stakeholder management

Communication

Brand strategy

Time management

Job description

Job Title: Associate Client Servicing Manager

Role Overview:

We are looking for a proactive and client-focused Associate Client Servicing Manager to manage client relationships, support campaign execution, and collaborate with internal teams to deliver impactful marketing solutions. This role involves understanding client objectives, ensuring high-quality delivery, and contributing to business growth through strategic coordination and execution.

Key Responsibilities

• Manage client communication and build strong relationships.
• Understand client goals and support brand strategy execution.
• Coordinate with internal teams for timely project delivery.
• Assist in managing timelines, deliverables, and task prioritization.
• Ensure quality checks and smooth content execution across platforms.
• Analyze performance data and support reporting and insights.
• Conduct industry and competitor research for strategy support.
• Support team communication and handle basic escalations.
• Assist in report creation, presentations, and financial tracking.
• Manage invoicing, payments, and vendor coordination.

Preferred Skills

• 2.5-4 years of experience in client servicing/account management in a digital agency.
• Strong understanding of social media platforms and digital marketing.
• Good communication, presentation, and stakeholder management skills.
• Strong organizational and multitasking abilities.
• Candidates with prior experience working with luxury or beauty brands will be preferred.