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Darwinbox Digital Solutions Pvt. Ltd. in Calicut, Kerala invites an Associate Branch Sales Manager to lead sourcing for the Kannur Road region and guide a team of advisors toward monthly and quarterly targets.
The role emphasizes sales orientation, recruitment, persistency targets, ethical conduct and strong customer relationships, with focus on pipeline management and performance reviews.
Regularly reviews self and team performance on KPI, incentive targets and provides feedback to help them improve
Recognizes and rewards team members who consistently exceed their sales, recruitment and persistency targets (KPI)
Encourages team to Identify customer needs and recommends appropriate solutions
Understands the market and relevant products
Creates roadmap for the team to exceed monthly/quarterly sales targets
Proactively identifies and addresses customer needs and concerns
Knows customer segments in the locality and develops strong relationships with customers to foster loyalty and trust
Provides product knowledge training to sales team to enhance customer experience
Analyzes customer feedback and implements improvements to processes and services
Ensures sales practices comply with relevant laws, regulations, and industry standards
Provides guidance to sales representatives on ethical dilemmas and decision-making
Takes prompt action to address any unethical conduct or misconduct towards brand values
Motivates and inspires the team to perform at a high level
Delegates tasks and responsibilities effectively to leverage team members' capabilities
Provides constructive feedback and coaching to help team members develop their skills