Principal Developer - IT

United Airlines India Knowledge Center; Gurugram District; On-site; INR 3,500,000 - 6,000,000; Full time

Job summary

United Airlines India Knowledge Center is seeking a Principal Developer to lead design, development and modernization of travel services. You will own hands-on coding, integration, and production support for mission-critical systems in a cloud-first environment, applying AI-enabled engineering practices to improve reliability and efficiency.

The role requires a Bachelor’s degree and 15+ years in software or cloud engineering, with preference for a Master’s degree.

Qualifications

• Bachelor's degree required; 15+ years in software/ platform/cloud engineering
• Proven track record delivering components on time
• Strong coding and testing skills with quality focus
• Experience with AI-enabled engineering practices is a plus
• Excellent communication and collaboration across teams

Responsibilities

• Design, build, and modernize scalable applications using C#, .NET, AWS and cloud-native practices
• Own hands-on development, integration, troubleshooting, and production support for Travel Services systems
• Translate business requirements into technical designs and end-to-end solutions
• Collaborate with product, architecture, support, and development teams to align with enterprise goals
• Apply AI-enabled engineering practices to improve productivity and quality

Skills

C#

.NET

AWS

AI competency

Problem solving

Education

Bachelor's degree

Master's degree

Job description

Job Description:

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

United's Digital Technology team is comprised of many talented individuals all working together with cutting‑edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job Overview And Responsibilities

The Principal Developer is a hands‑on technical role within the Digital Technology, Customer Travel Experience team, focused on designing, building, modernizing, and supporting travel services capabilities. This role is responsible for developing scalable, efficient, secure, and reliable solutions that support core business capabilities and improve the customer travel journey. The Principal Developer applies strong engineering, analytical, communication, and problem‑solving skills to translate business needs into effective technical designs, resolve complex system issues, and deliver high‑quality software components. This role also applies AI‑enabled engineering practices, including AI‑assisted development lifecycle capabilities, agentic automation, intelligent code analysis, test acceleration, and production triage support to improve developer productivity, solution quality, and operational effectiveness. Operating with a high degree of ownership and technical independence, this role collaborates with product, architecture, support, and development teams, contributes to technical design decisions, supports production incidents, and provides hands‑on guidance to help ensure reliable delivery and continuity of critical systems.

• Design, build, and modernize scalable applications using C#, .NET, AWS, and cloud‑native practices, while applying AI competency to improve solution design, automation, productivity, and operational effectiveness
• Own hands‑on development, integration, troubleshooting, and production support for Travel Services systems
• Works with business, support, or development teams recommending system enhancements Consults across multiple United Digital Technology projects and technology areas to perform troubleshooting, problem management, root‑cause analysis, and solution implementation
• Translate business requirements into technical designs and deliver end‑to‑end solutions with predictable, high‑quality outcomes.
• Identifies opportunities to leverage/influence the direction for existing infrastructure and application components
• Apply AI‑enabled engineering practices, including AIDLC, agentic automation, intelligent code analysis, test acceleration, and operational triage support
• Collaborate with product, architecture, vendor, support, and distributed engineering teams to align technical solutions with business and enterprise architecture goals

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time‑limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

• Bachelors degree
• 15+ years of experience in software engineering, platform engineering, cloud engineering, or related fields
• Exceptional at coding and delivering quality components and/or applications on time
• Exceptional at component and unit testing while following standard practices and methodologies
• Exceptional at utilizing technology and domain knowledge to deliver developed or integrated components
• Exceptional at working problems of moderate scope where analysis of situations
• Business Acumen
• Creativity & Innovation
• Persuasion
• "Big Picture" Thinker
• Strategic
• Effective Communication (verbal + written)
• Understands Technology systems & applications
• Vendor Management
• Negotiation

Preferred Qualifications

• Masters degree in related field