Associate Account Manager - Client Servicing

LWYD Interactive; Bengaluru; On-site; INR 450,000 - 600,000; Full time

Job summary

LWYD Interactive LLP in Bengaluru is seeking an Associate Account Manager to manage client relationships and ensure satisfaction with our AI-powered solutions. The ideal candidate has 1–2 years in a client-facing role, strong communication skills, and the ability to translate AI briefs into actionable deliverables while collaborating with cross-functional teams.

This role offers exposure to cutting-edge AI projects, regular client reporting, and opportunities to grow within a dynamic agency

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• 1–2 years of client-facing experience, preferably in marketing or advertising.
• Excellent communication and interpersonal skills.
• Strong understanding of AI tools, platforms, and emerging tech.
• Experience handling AI-related briefs and AI-driven projects.
• Strong problem-solving and multitasking abilities.
• Proficiency in MS Office (Excel, PowerPoint).

Responsibilities

• Serve as primary point of contact for clients.
• Build and maintain strong client relationships.
• Understand AI tools and manage AI-related briefs.
• Leverage experience with AI-driven projects to ensure delivery.
• Collaborate with internal teams to deliver projects on time.
• Monitor and analyse client feedback for improvements.
• Prepare client reports and presentations.
• Stay updated on industry trends in client servicing.

Skills

Communication

Interpersonal skills

AI tooling comprehension

Client relationship management

Project coordination

Education

Bachelor's degree in Business/Marketing/Communications

Tools

Excel

PowerPoint

Job description

Role: Associate Account Manager – Client Servicing

Company: LWYD Interactive LLP

Job Summary:

We are seeking an Account Manager to manage our client relationships and ensure their satisfaction with our products and services. The ideal candidate should have at least 1-2 years of experience in a client-facing role, excellent communication and interpersonal skills, and the ability to build strong relationships with clients.

Responsibilities:

• Serve as the primary point of contact for clients, providing timely and professional responses to their inquiries and concerns.
• Build and maintain strong relationships with clients to ensure their satisfaction with our products and service.
• Demonstrate a strong understanding of AI tools and solutions, with the ability to take and manage AI-related briefs effectively.
• Leverage prior experience in handling AI-driven projects or campaigns to ensure seamless execution and delivery.
• Collaborate with internal teams to ensure the timely delivery of projects and to address client issues and concerns.
• Monitor and analyse client feedback to identify areas for improvement and growth.
• Assist in the preparation of client reports and presentations.
• Stay up to date with industry trends and best practices in client servicing and account management.

Requirements:

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• 1-2 years of experience in a client-facing role, preferably in a marketing or advertising agency.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
• Strong understanding of AI tools, platforms, and emerging technologies.
• Prior experience handling AI-related briefs and AI-driven projects is required.
• Strong problem-solving and analytical skills, with the ability to identify and address client issues and concerns.
• Proven ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency in Microsoft Office including but not limited to Excel & PowerPoint.
• Knowledge of digital marketing, social media, and online advertising is a plus