Associate

Illumifin; Pune District; On-site; INR 240,000 - 360,000; Full time

Job summary

illumifin Corporation in Pune (Viman Nagar area) is seeking candidates with strong written and verbal communication skills and familiarity with business and phone protocols. The role favors experience in US Health Insurance environments and inbound/outbound call center exposure.

Night shift support aligned to US timings is required. Candidates should have 40 wpm typing, basic computer knowledge, and be willing to work from office every day and on Indian holidays.

Qualifications

• Very good written and verbal communication skills; is familiar with business and phone protocols.
• Experience of 6 months 2 year working in US Health Insurance environment is preferable, but not compulsory.
• Experience taking calls in an international inbound or outbound call center is an advantage, but not compulsory
• Should be able to work in night shift, according to US office timings and holiday calendar
• Has good typing speed, alphabets & alphanumeric (40 wpm).
• Basic working knowledge of computers.
• Should be willing to work on Indian holidays.
• Should be willing to work from office every day.
• Candidate should be 10kms surrounding to our office location (Viman nagar)

Responsibilities

• Very good written and verbal communication skills; is familiar with business and phone protocols.
• Experience of 6 months 2 year working in US Health Insurance environment is preferable, but not compulsory.
• Experience taking calls in an international inbound or outbound call center is an advantage, but not compulsory
• Should be able to work in night shift, according to US office timings and holiday calendar
• Has good typing speed, alphabets & alphanumeric (40 wpm).
• Basic working knowledge of computers.
• Should be willing to work on Indian holidays.
• Should be willing to work from office every day.
• Candidate should be 10kms surrounding to our office location (Viman nagar)

Skills

Communication skills

US health insurance familiarity

Education

Any Graduate

Job description

Role & responsibilities

• 1. Very good written and verbal communication skills; is familiar with business and phone protocols.
• 2. Experience of 6 months 2 year working in US Health Insurance environment is preferable, but not compulsory.
• 3. Experience taking calls in an international inbound or outbound call center is an advantage, but not compulsory
• 4. Should be able to work in night shift, according to US office timings and holiday calendar
• 5. Has good typing speed, alphabets & alphanumeric (40 wpm).
• 6. Basic working knowledge of computers.
• 7. Should be willing to work on Indian holidays.
• 8. Should be willing to work from office every day.
• 9. Candidate should be 10kms surrounding to our office location (Viman nagar)

Preferred candidate profile

• 6 months -2 Year Voice experience (US call centre)
• Any Graduate