Associate

Mars Consultancy; Mumbai; On-site; INR 508,000 - 608,000; Full time

Benefits offered by this job

US Process Joining Bonus: 50000

Job summary

Mars Consultancy in Mumbai is seeking a customer service professional to handle telecom-related inquiries via calls, emails and chats, ensuring high customer satisfaction and meeting targets. The role involves managing accounts, troubleshooting issues and following process standards.

Eligibility includes HSC and 1 year of experience; salary up to 50,000 INR in-hand per month with a joining bonus of 50,000 INR. For queries, contact the provided number.

Qualifications

• US & UK telecom process.

Responsibilities

• Handle customer interactions through calls, emails and chats, resolving telecom-related queries, managing accounts/services, troubleshooting issues and ensuring customer satisfaction while meeting quality and productivity targets.

Skills

US & UK telecom process

Education

HSC

Job description

Handle customer interactions through calls, emails and chats, resolving telecom-related queries, managing accounts/services, troubleshooting issues and ensuring customer satisfaction while meeting quality and productivity targets.

Required Candidate profile

• US & UK TELECOM PROCESS
• UK Telecom - Airoli
• US Telecom - Vikhroli
• Eligibility: HSC + 1 Year Experience
• Salary: Up to 50,000 In-Hand
• US Process Joining Bonus: 50,000
• Cont : 9029786711