Customer service executive

Career Guideline Services India Pvt. Ltd; Mumbai; On-site; INR 203,000 - 247,000; Full time

Job summary

Career Guideline Services India Pvt. Ltd seeks candidates for an US Inbound Process position in Mumbai (Airoli). The role is focused on US telecom customer care via voice process.

Graduates or final-year students who passed in 2021 or later are preferred, with shifts starting at 4:30 pm and ending at 1:30 am, including a 9-hour shift window. WFO with Shilpa as HR contact; 2 rotational weekly offs. Salary structure shows 20100 CTC with deductions, resulting in approx 18150 in-hand plus 4000 night

Qualifications

• Requirement: Grad Fresher/ Grad with exp - 2021 pass out or above only.

Responsibilities

• US Inbound Process - US Telecom Customer Care - Voice Process.

Education

Graduate Fresher / Graduate with experience (2021 pass out or above)

Job description

• US Inbound Process Process - US Telecom Customer Care - Voice Process
• Location - Airoli
• Requirement - Grad Fresher/ Grad with exp - 2021 pass out or above only
• Shifts - First login 4:30 pm Last login 1:30 am (in between any 9hr shift)
• Quality - Good C3
• Wk off - 2 Rotational Week Off
• Salary - 20100 CTC 350 Esic deduction 1600 Transport deduction = 18150 Inhand + 4000 Night shift allowance
• Age - 21 to 32 max
• ROI - Reg / HR / AI call /Ops Boundaries follow given Chart
• Home pickup and Home drop
• NOTE - WFO HR SHILPA 9136283188