Assisted Sales Executive

Duroflex; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

Duroflex is seeking an energetic Assisted Sales Executive to engage customers via calls and chats, understand needs, and recommend the right sleep solutions. The role emphasizes customer-first service, strong communication, and achieving sales conversions in a target-driven environment.

Freshers welcome; 2+ years in sales or telecalling preferred, with keen willingness to learn. Based in Bengaluru, you will work with the sales team to handle inquiries, explain product features, pricing, offers,

Qualifications

• Freshers welcome with right attitude.
• Minimum 2 years in sales or customer-facing roles.
• Strong verbal and written communication.
• Regional language proficiency adds advantage.
• Willingness to learn and adapt to processes.

Responsibilities

• Handle customer interactions through inbound and outbound calls and chat.
• Understand customer requirements, preferences, and concerns through effective probing.
• Recommend suitable products based on customer needs.
• Explain product features, benefits, pricing, offers, and policies accurately.
• Handle customer objections and provide relevant solutions.
• Follow up with leads at the right intervals to drive conversions.
• Maintain a strong focus on sales conversion and revenue generation.
• Maintain accurate customer and lead information in the CRM.

Skills

Sales & Conversion

Customer Handling

Communication Skills

Need-based Selling

Objection Handling

Follow-up Management

Relationship Building

CRM Management

Target Orientation

Problem Solving

Tools

CRM software

Job description

Assisted Sales Executive

About Duroflex

Duroflex is a leading sleep solutionscompany with over five decades of experience and a presence across 3,000 retaillocations in India and international markets. The company offers a premiumrange of mattresses, pillows, and bed linen through its extensive dealer anddistributor network, exclusive retail outlets, and online channels. With astrong foundation in manufacturing, distribution, and retail, Duroflexcontinues to expand its market presence and strengthen its position in thesleep solutions industry through customer-centric innovation, robust channelpartnerships, and operational excellence.

Role Objective

We are looking for an energetic andcustomer-focused Assisted Sales Executive to join our sales team. The roleinvolves engaging with customers through calls and chats, understanding theirrequirements, recommending the right products, and converting qualified leadsinto successful sales.

The ideal candidate should have a customer-firstapproach, strong communication skills, and a passion for sales. Freshers withthe right attitude and willingness to learn are welcome to apply. Candidateswith prior experience in sales, telecalling, inside sales, or customer-facingroles are preferred, with a minimum of 2 years of relevant experience.

Key Responsibilities

• Handle customer interactions through inbound andoutbound calls and chat.
• Understand customer requirements, preferences,and concerns through effective probing.
• Recommend suitable products based on customerneeds.
• Explain product features, benefits, pricing,offers, and policies accurately.
• Handle customer objections and provide relevantsolutions.
• Follow up with leads at the right intervals todrive conversions.
• Maintain a strong focus on sales conversion andrevenue generation.
• Ensure a smooth and positive customer experiencethroughout the sales journey.
• Maintain accurate customer and lead informationin the CRM.
• Follow defined sales processes, scripts, andquality standards.
• Coordinate with relevant internal teams whereverrequired to resolve customer queries and facilitate order closure.
• Consistently achieve assigned sales, conversion,and productivity targets.
• Maintain high-quality customer interactionsacross both calls and chats.

What We Are Looking For

• Freshers are welcome to apply.
• Candidates with relevant sales or customer-facingexperience should have a minimum of 2 years of experience.
• Good verbal and written communication skills.
• Strong customer-handling and interpersonalskills.
• Ability to understand customer needs andrecommend the right solution.
• Comfortable working in a target-drivenenvironment.
• Strong persuasion, negotiation, andobjection-handling skills.
• Basic knowledge of CRM and computer applications.
• Willingness to learn and adapt to sales processesand products.
• Regional language proficiency will be an addedadvantage.
• Prior experience in B2C, D2C, Inside Sales,Telecalling, Chat Sales, or Retail Sales will be an added advantage.

Key Skills

• Sales & Conversion
• Customer Handling
• Communication Skills
• Need-based Selling
• Objection HandlingFollow-up Management
• Relationship Building
• CRM Management
• Target Orientation
• Problem Solving

Who Can Apply?

• Freshers who are confident,customer-oriented, and interested in building a career in sales are encouragedto apply.
• Experienced candidates with 2+ yearsof relevant sales/customer-facing experience are preferred.
• Regional language proficiency will beconsidered an added advantage.