Assistant Vice President, Order to Cash

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Hyderabad; On-site; INR 2,500,000 - 4,500,000; Full time

Benefits offered by this job

Lead AI-powered transformation

Make an impact

Accelerate your career

Job summary

Genpact, a leader in AI-powered business solutions, is hiring for an Assistant Vice President Order to Cash. The role emphasizes end-to-end OTC processes, collections leadership, and driving operational efficiencies in a global setting.

You will influence transformation programs and deliver measurable outcomes for enterprise clients. Ideal candidates have strong accounting foundations, experience with AR, AP, and cash applications, and a track record of leading high-performing teams in a

Qualifications

• Bachelor's degrees in Accounting, Commerce, Economics or Finance.
• Master's in Finance is preferred/required.
• Experience with OTC processes and AP workflows is desirable.

Responsibilities

• End-to-end OTC knowledge covering billing, collections, cash applications and dispute management.
• Apply Lean Six Sigma to drive continuous performance improvements and transformations.
• Collaborate with cross-functional teams (Operations, GPO, Digital, Transformations, HR) to drive initiatives.
• Identify and address performance gaps, and develop improvement plans to close them.
• Meet AR targets per the Annual Operating Plan (AOP) and lead client-facing reviews.

Skills

Accounting

Accounts Payable

Data Visualization

Generative AI

Lean Six Sigma (LSS)

RPA Design and CM Principles

SAP ECC

Education

Bachelor's degrees in Accounting, Commerce, Economics or Finance

Master's in Finance

Tools

Oracle

SAP ECC

Cora APFlow

Microsoft Office

Job description

Service Delivery Leader - F&A - AP

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook.

Job Description

Inviting applications for the role of Assistant Vice President Order to Cash!

In this role the incumbent should possess deep domain expertise in end-to-end OTC processes with a proven track record of managing high-volume collections and driving process efficiencies since this is a critical global role with a strong emphasis on OTC operations particularly in Collections.

Responsibilities:

• Sound domain knowledge in all OTC aspects such as billing collections cash applications and dispute management with the ability to draw linkages across all sub processes.
• Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda.
• Must be able to work with cross functional teams like Operations GPO Digital team Transformation team Transitions team HR recruitment etc.
• Pro-active ability to trouble shoot work through organizational change scenarios.
• Implement appropriate mechanisms to identify understand and intensify performance gaps and/ or performance breakthroughs.
• Develop and implement improvement plans to close performance gaps.
• Achieve assigned Accounts Receivable targets in accordance with the Annual Operating Plan (AOP).
• Conduct effective one-on-one sessions with team members to drive performance and engagement.
• Identify and resolve gaps impacting receivables ensuring proactive issue management.
• Foster collaborative relationships with internal business partners to enhance operational efficiency.
• Continuously identify and implement process improvement opportunities within AR and deductions management.
• Recommend procedural enhancements to streamline operations and improve productivity.
• Participate in governance meetings at the country and regional levels.
• Consistently meet client expectations related to AR SL As.
• Lead regular operational meetings with clients to review performance and address concerns.
• Champion Lean Daily Management practices and support Genpacts global and regional initiatives to ensure Surprise-Free Operations in Healthcare.
• Own the planning and execution of annual financial targets including revenue and AOI for the assigned account.
• Drive impactful client interactions ensuring collaborative relationships and ownership of the Net Promoter Score (NPS) process and action plans.

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

Accounts Payable Certification - F-TecF-Tec, Certified Management Accountant (CMA) - The Institute of Cost Accountans of India (ICMAI)The Institute of Cost Accountans of India (ICMAI), Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok

Required Skills

Accounting, Accounting, Accounts Payable Process, Banking Capital Markets, Business Process Management (BPM), Cora APFlow, Data Literacy, Data Visualization, Digital Business Strategy, End User Computing, Expense Audit, Generative AI, Help Desk Support, Insight Generation, Internal Auditing, Invoice Payments, Lean Six Sigma (LSS), Microsoft Office, Monthly Close Process, Oracle, Regulatory Reporting, Retail Banking Products, Retail Industry, RPA Design and CM Principles, SAP ERP Central Component (SAP ECC) {+ 2 more}

Language

English

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List -

F&A - AP

Remote Type -

Office

Work Shift -

Day Job (India)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship,