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EXL is seeking a FA Transitions Lead in Kerala, India to oversee end-to-end transition of processes for global accounts across regions such as Australia and US. The role involves onsite engagement and collaboration with clients, teams and IT.
The incumbent will build capability within the Transitions function, contribute thought leadership, and lead new business pursuits (RFPs) to tailor solutions for client engagements.
Candidate must be open to work from office.
Should be flexible to work in shifts as per the project requirements.
The incumbent will be responsible for leading Transitions anywhere from across the EXL global footprint. The candidate should have an in depth knowledge of Transitions.
The incumbent will be responsible in ensuring that the Transitions are successful. In addition to enabling seamless Transitions, the incumbent will also be responsible for building capability of the Transitions function, bring thought leadership to the table that improves Transitions set up and implementation.
The incumbent will also lead new business pursuits (RFPs) to develop customized solutions. The incumbent is expected to take over the Transitions of a specific client engagement as the Lead when an opportunity translates into new business.
Will execute transition of processes with end to end accountability
Consultants in this practice will be required to work closely with our clients on onsite projects
Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility.
The job will involve extensive interaction with business users, senior management and IT personnel of EXL.
Business development in select accounts
The primary external interactions of the incumbent will be in the Solutioning and Implementation Design role wherein the incumbent will interact with client stakeholders to present the solution and Transitions capabilities, and transition selected processes