Assistant Telesales Manager

Policybazaar; Hyderabad; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Policybazaar in Hyderabad is seeking an experienced Senior Team Lead to manage a sales/operations unit, driving performance and coaching the team to hit targets.

You will oversee productivity, quality standards, and MIS reporting while fostering continuous improvement within a high-velocity environment.

Qualifications

• 6+ years relevant experience.
• Team handling experience mandatory.
• Strong exposure to target management and team performance.
• Excellent communication and leadership skills.
• Ability to work in a target-driven environment.
• Notice period of 15 days or less preferred.
• Regional language proficiency mandatory.

Responsibilities

• Lead and manage a sales/operations team.
• Drive team productivity and achieve business targets.
• Monitor attrition, shrinkage, and overall team performance.
• Conduct coaching, training, and performance reviews.
• Ensure process adherence and maintain quality standards.
• Prepare and maintain MIS reports and performance dashboards.

Skills

Team management

Leadership

Communication

Coaching

Performance reviews

Target-driven mindset

Job description

Job Responsibilities:

• Lead and manage a sales/operations team
• Drive team productivity and achieve business targets
• Monitor attrition, shrinkage, and overall team performance
• Conduct coaching, training, and performance reviews
• Ensure process adherence and maintain quality standards
• Prepare and maintain MIS reports and performance dashboards

Eligibility Criteria:

• Minimum 6+ years of relevant experience
• Team handling experience is mandatory
• Strong exposure to target management and team performance
• Excellent communication and leadership skills
• Ability to work in a target-driven environment
• Candidates serving a notice period of 15 days or less are preferred
• Regional language proficiency is mandatory
  • Bengaluru: Kannada
  • Hyderabad: Telugu