Assistant Technical Manager

HM Leisure; Bengaluru; On-site; INR 550,000 - 900,000; Full time

Job summary

HM Leisure is seeking a maintenance lead to manage the day-to-day technical upkeep of bowling lanes, arcade and VR equipment, and other FEC attractions. You will plan preventive maintenance, troubleshoot diverse systems, and coordinate with OEMs and vendors to ensure uptime.

Ideal candidates will have hands-on experience with arcade/entertainment gear, strong knowledge of electrical/electronic/mechanical/control systems, and the ability to supervise technicians under operational pressure.

Qualifications

• Experience in maintenance of arcade and entertainment equipment.
• Familiarity with electrical safety and workplace safety standards.
• Preferred background in Family Entertainment Centers, Bowling, Arcade, or Hospitality operations.

Responsibilities

• Manage day-to-day technical maintenance of bowling lanes, arcade/video games, VR equipment, and other FEC attractions.
• Plan and execute preventive and corrective maintenance to ensure maximum machine uptime.
• Troubleshoot electrical, mechanical, electronic, and control-system issues in gaming and bowling equipment.
• Monitor machine breakdowns, identify recurring issues, and ensure timely resolution.
• Supervise and guide technicians in daily maintenance and breakdown activities.
• Coordinate with OEMs, vendors, and service providers for technical support, repairs, and spare parts.
• Maintain preventive maintenance schedules, machine checklists, breakdown reports, and technical records.
• Ensure proper maintenance of AMF bowling systems, scoring systems, pinsetters, ball returns, arcade machines, redemption games, and VR equipment.
• Monitor spare parts and maintenance inventory and ensure availability of critical components.
• Ensure compliance with electrical safety, equipment safety, and workplace safety standards.
• Support new machine installation, testing, commissioning, and relocation when required.
• Analyze maintenance costs and identify opportunities for cost reduction and improved equipment performance.

Skills

Electrical systems

Electronic systems

Mechanical systems

Control systems

Troubleshooting arcade equipment

Bowling equipment knowledge

Team supervision

Vendor coordination

Analytical/problem solving

Job description

• Manage day-to-day technical maintenance of bowling lanes, arcade/video games, VR equipment, and other FEC attractions.
• Plan and execute preventive and corrective maintenance to ensure maximum machine uptime.
• Troubleshoot electrical, mechanical, electronic, and control-system issues in gaming and bowling equipment.
• Monitor machine breakdowns, identify recurring issues, and ensure timely resolution.
• Supervise and guide technicians in daily maintenance and breakdown activities.
• Coordinate with OEMs, vendors, and service providers for technical support, repairs, and spare parts.
• Maintain preventive maintenance schedules, machine checklists, breakdown reports, and technical records.
• Ensure proper maintenance of AMF bowling systems, scoring systems, pinsetters, ball returns, arcade machines, redemption games, and VR equipment.
• Monitor spare parts and maintenance inventory and ensure availability of critical components.
• Ensure compliance with electrical safety, equipment safety, and workplace safety standards.
• Support new machine installation, testing, commissioning, and relocation when required.
• Analyze maintenance costs and identify opportunities for cost reduction and improved equipment performance.

Key Requirements:

• Strong knowledge of electrical, electronic, mechanical, and control systems.
• Hands-on experience in troubleshooting arcade and entertainment equipment.
• Good understanding of bowling equipment and maintenance systems.
• Strong team supervision and vendor coordination skills.
• Good analytical and problem-solving abilities.
• Ability to manage breakdowns and maintenance activities under operational pressure.

Preferred Background:

Candidates from Family Entertainment Centers, Bowling, Arcade, Gaming, Amusement Parks, Multiplexes, Hospitality, or similar technical operations will be preferred.