Assistant Showroom Manager

MARSHALLS WALLCOVERINGS; Mumbai; On-site; INR 500,000 - 700,000; Full time

Job summary

MARSHALLS WALLCOVERINGS in Mumbai is seeking an Assistant Showroom Manager to support daily showroom operations and engage architects, interior designers and contractors.

You will present product collections, assist customers in selection and purchasing decisions, maintain visual merchandising standards, and coordinate with the sales team to drive business and ensure exceptional customer experiences.

Qualifications

• Strong focus on architect connections, customer satisfaction and experience.
• Proven sales skills with consultative selling in a showroom.
• Experience in showrooms or customer-facing environments with visual merchandising.
• Excellent communication and interpersonal skills for diverse customers.
• Willingness to work on-site in Mumbai, including weekends/extended hours.

Responsibilities

• Support daily showroom operations and maintain visual merchandising standards.
• Engage with architects, interior designers and contractors to generate regular business.
• Manage customer walk-ins, present collections and guide purchasing decisions.
• Coordinate with sales team to achieve sales targets and report showroom activities.
• Handle inquiries, resolve issues promptly and contribute to a positive customer experience.
• Assist with inventory checks and collaboration with internal teams for promotions.

Skills

Architect Connect

Customer Satisfaction

Sales skills

Showroom experience

Communication skills

Job description

Company Description

MARSHALLS WALLCOVERINGS is a pioneering wallcovering brand recognized for its extensive range of international collections and high-quality installation services. The brand is known for reliable after-sales support, ensuring long-term customer satisfaction. MARSHALLS WALLCOVERINGS has earned the trust of architects and interior designers, becoming a preferred choice in the design community. The company focuses on delivering premium products and services that enhance interior spaces and support creative design solutions.

Role Description

The Assistant Showroom Manager is a full-time, on-site role based in Mumbai, responsible for supporting the daily operations of the showroom and connecting with architects, interior designers and contractors & generating regular business through them. This role includes managing customer walk-ins, presenting product collections, and guiding customers through selection and purchasing decisions. The Assistant Showroom Manager helps maintain visual merchandising standards, ensures the showroom is well-organized, and coordinates with the sales team to achieve sales targets. The role involves handling customer inquiries, resolving issues promptly, and contributing to a positive customer experience. The Assistant Showroom Manager also assists with reporting, inventory checks, and collaboration with internal teams to support marketing and promotional activities.

Qualifications

• Strong focus on Architect Connect, Customer Satisfaction, and Customer Experience to ensure a high-quality showroom visit.
• Proven Sales skills, including consultative selling and upselling, within a retail or showroom environment.
• Experience working in Showrooms or similar customer-facing settings, with an understanding of visual merchandising and product display.
• Effective communication and interpersonal skills, with the ability to engage diverse customers professionally.
• Ability to work on-site in Mumbai, including weekends or extended hours as needed for showroom operations.