Assistant Sales Manager

Taj Safaris; Panaji; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Taj Safaris, Vivanta Goa, Miramar, seeks an Assistant Sales Manager in the Commercial department to lead revenue growth and strategic account management. You will develop sales plans, manage client relationships, and collaborate with marketing, operations, and revenue teams to position the hotel as a market leader while maintaining service excellence.

Requirements include a hospitality degree and 5–7 years in sales within the hotel industry, with excellent English communication and a

Qualifications

• A degree in Hospitality Management.
• 5–7 years of experience in Sales and hospitality industry.
• Proficiency in English.

Responsibilities

• Revenue growth: achieve monthly, quarterly and annual sales targets.
• Lead, motivate and develop a high-performing sales team.
• Develop and implement sales strategies, plans and tactics to identify opportunities and grow accounts.
• Build and maintain relationships with key clients including corporate accounts and travel agencies.
• Stay up-to-date with industry trends, competitor activity and market conditions.
• Assist in budgeting and forecasting for the team.
• Collaborate with marketing, revenue management and operations for cross-selling.
• Extend event credit per policy and actively reduce debtor days.
• Ensure TPAM guideline compliance and contractual obligations.

Skills

Communication

Interpersonal skills

Creativity

Catering industry trends

Drive and profitability

Customer service orientation

Education

Hospitality Management degree

Job description

Job Summary

Assistant Sales Manager

Business Unit: Vivanta Goa, Miramar

Department: Commercial

Job Objective

To achieve and exceed revenue targets, drive business growth, and maintain a high level of customer satisfaction, while ensuring effective sales strategies, processes, and relationships are in place to position the hotel as a market leader.

Responsibilities

Essential Job Tasks

• Sales Strategy and Planning
• Revenue Growth
• Customer Relationship Management
• Market Intelligence
• Budgeting and Forecasting
• Performance Management
• Collaboration with Other Departments
• Reporting and Analysis
• Client Entertainment and Hospitality
• Contract Negotiation
• Complaint Handling and Resolution
• Sales Technology and Systems
• Competitor Analysis
• Ad-hoc Projects

Areas of Responsibility

• Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability.
• Sales Team Leadership: Lead, motivate, and develop a high-performing sales team, providing guidance, coaching, and support to ensure they have the skills and knowledge to succeed in their roles.
• Sales Strategy and Planning: Develop and implement effective sales strategies, plans, and tactics to identify and capitalize on new business opportunities, and to maintain and grow existing accounts and market visits (sales calls).
• Customer Relationship Management: Build and maintain strong relationships with key clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals.
• Market Intelligence: Stay up-to‑date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition.
• Budgeting and Forecasting: Assist in the preparation of own/teams budgets and forecasts, and provide inputs on sales strategies and tactics to achieve revenue targets.
• Performance Management: Monitor and analyze performance to ensure targets are achieved to their full potential.
• Collaboration with Other Departments: Work closely with other hotel departments, including marketing, revenue management, and operations, to ensure seamless delivery of services and to identify opportunities for cross‑selling and upselling.
• Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards.
• Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability.

Attributes/ Essentials/ Other Information

• Communication
• Interpersonal skills
• Creativity
• Knowledge of catering industry trends
• Drive and determination to improve standards and profitability
• Strong customer service orientation

Qualifications

• Required Qualifications: A degree in Hospitality Management
• Work Experience: Minimum of 5 - 7 years of experience in Sales department and hospitality industry
• Languages Needed in Position: Proficiency in English

Behavioural Competencies

• Process Excellence
• Result Orientation
• Collaborative Engagement
• Change Championship
• Growth Mindset
• Guest Centricity
• Personal Effectiveness