Assistant Restaurant Manager

Sachika Hotels Guwahati; Guwahati; On-site; INR 279,000 - 390,600; Full time

Job summary

A hospitality firm in Guwahati is seeking an Assistant Restaurant Manager to oversee daily operations. This full-time on-site role involves ensuring customer satisfaction, managing restaurant staff, and coordinating with the food & beverage team. The ideal candidate will have strong leadership skills, experience in staff training, and the ability to work under pressure. A bachelor's degree in Hospitality Management is a plus.

Qualifications

• Strong skills in customer satisfaction and customer service.
• Proven experience in hiring and training staff.
• Knowledge and experience in food & beverage management.
• Leadership and team management abilities.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee daily restaurant operations to ensure quality and efficiency.
• Ensure high levels of customer satisfaction and service quality.
• Manage customer service activities and address guest needs and concerns.
• Hire, train, and develop restaurant staff; supervise daily performance.
• Coordinate with the food and beverage team to maintain quality and consistency.
• Work under pressure and manage multiple tasks in a fast-paced environment.

Skills

Customer satisfaction management

Staff hiring and training

Food & beverage management

Leadership skills

Education

Bachelor's degree in Hospitality Management

Job description

Overview

This is a full-time on-site role for an Assistant Restaurant Manager at Sachika Hotels located in Guwahati.

The Assistant Restaurant Manager will be responsible for overseeing daily operations, ensuring customer satisfaction, managing customer service, and developing team members. They will also be involved in hiring, training, and managing staff, as well as coordinating with the food and beverage team to maintain quality and consistency. Must be able to work under pressure.

Responsibilities

• Oversee daily restaurant operations to ensure quality and efficiency.
• Ensure high levels of customer satisfaction and service quality.
• Manage customer service activities and address guest needs and concerns.
• Hire, train, and develop restaurant staff; supervise daily performance.
• Coordinate with the food and beverage team to maintain quality and consistency.
• Work under pressure and manage multiple tasks in a fast-paced environment.

Qualifications

• Strong skills in customer satisfaction and customer service.
• Proven experience in hiring and training staff.
• Knowledge and experience in food & beverage management.
• Leadership and team management abilities.
• Ability to work flexible hours, including weekends and holidays.
• Bachelor's degree in Hospitality Management or related field is a plus.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hotels and Motels