Assistant Operations Manager

GVK Emergency Management and Research Institute (GVK EMRI); Ernakulam, Thrissur; Presencial; INR 550.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Accommodation Allowance

Descripción de la vacante

GVK Emergency Management and Research Institute (GVK EMRI) seeks an Assistant Manager to oversee operations in FMCG, pharma and healthcare across assigned districts. You will lead 150 to 200 staff, manage partner relations, and ensure compliance with SLAs and Govt review meetings.

The role emphasizes vendor management, field motivation, media liaison, and driving initiatives to strengthen operations; travel within district limits is expected, with salary of 5.5–6 LPA plus TA and accommodation.

Formación

• Experience leading large teams in FMCG/pharma/healthcare operations.
• Ability to manage district-level operations and Govt relations.
• Strong vendor and media liaison skills with focus on SLA compliance.

Responsabilidades

• Provide leadership to 150–200 employees in operations.
• Manage partner relations and district govt relations; adhere to SLAs.
• Represent in Executive Committee meetings with District Collector and govt reviews.
• Handle operations issues and escalations from key stakeholders in the district.
• Maintain good hospital relations to ensure prompt care via 108 ambulances.
• Ensure maximum emergencies handled in the assigned territory.
• Plan manpower and positioning to optimize fleet utilization.
• Ensure maximum uptime of ambulances and smooth operations.
• Motivate field manpower for efficient operations.
• Conduct media interactions, press meets and public engagement activities.
• Develop plans for EM training programs in the territory.
• Drive brand awareness campaigns and co-branding activities.
• Identify and develop new vendors (fleet, fuel, oxygen) and manage vendor relations.
• Drive initiatives to strengthen operations and disseminate MIS reports.

Conocimientos

Leadership

Stakeholder management

Vendor management

Operations management

Descripción del empleo

Requirement Details

Job Title/Designation: Assistant Manager - FMCG, Pharma, Healthcare

Employment Type: Full Time, Permanent

Job Description

Responsible for Operations of in the assigned district(s).

1. To provide leadership to 150 to 200 employees in the area of operations.
2. Responsible for Partner relations, leveraging Govt Relations in the Districts. Adhere to SLAs on conduct of
3. Executive Committee meeting with the District Collector(s), once in every quarter and also represent GVK -EMRI, in all review meetings in the District conducted by Govt. Authorities

Handling operations issues and escalations from key stake holders in the District.

1. Maintaining good Hospital Relations to ensure prompt care of patients taken by 108 ambulances
2. Responsible for handling maximum emergencies possible in the assigned territory through the optimum
3. Utilization of available resources through proper manpower planning & positioning, better fleet
4. Management to ensure maximum uptime of ambulances.
5. Effectively manage and motivate Field manpower for smooth operations.
6. Ensure cordial relations with the Media, conduct Press meets periodically, and ensure optimal media
7. Coverage about 108 services in the assigned area of operations.
8. Develop comprehensive plans to conduct EM training programs in the assigned territory
9. Responsible for conducting brand awareness campaigns/activities/public engagement activities
10. Presentations, Events, co- branding etc .
11. Identify and develop New Vendors (Fleet, Fuel, Oxygen) in district/ assigned area of operations and
12. Effectively manage vendor relations for smooth operations.
13. Driving Key Initiatives for strengthening operations.
14. Handling & dissemination of MIS reports.

Experience: 4 to 8 years

Salary: 5.5 - 6 LPA+TA+Accommodation Allowance