Assistant Officer, Personal Banker, Consumer Banking Group

DBS Bank Ltd; Nandigama; Presencial; INR 300 000 - 550 000; Tempo integral

Resumo da oferta

DBS Bank Ltd is seeking a relationship management professional in Nandigama to acquire new customers and manage day-to-day banking needs. The role emphasizes delivering excellent service, understanding customer goals, and promoting DBS banking products within a fast-paced environment.

The position requires a relevant degree or diploma, strong communication skills, and a customer-centric approach to help meet branch targets and regulatory requirements.

Qualificações

• Bachelor's degree or Diploma in any discipline.
• Prior experience in sales, customer service, or relationship management, preferably within the financial services sector.
• Strong interpersonal and communication skills with a customer-centric approach.
• Results-oriented mindset with a proven track record of meeting performance targets.
• Ability to adapt and thrive in a fast-paced, dynamic environment.
• Basic understanding of consumer banking products and operational compliance.

Responsabilidades

• Acquire new-to-bank customers and drive growth in Current Account and Savings Account balances.
• Deliver high-quality customer service to branch visitors, addressing inquiries and resolving issues effectively.
• Identify customer needs and recommend appropriate consumer banking products and services to meet their financial goals.
• Participate in sales campaigns, roadshows, and marketing events to expand the customer base.
• Ensure strict adherence to regulatory requirements, operational risk controls, and internal bank policies.
• Collaborate with team members to achieve branch performance targets and maintain service standards.

Conhecimentos

Interpersonal skills

Communication

Customer focus

Results oriented

Adaptability

Consumer banking knowledge

Formação académica

Bachelor's degree

Diploma

Descrição da oferta de emprego

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Acquire new-to-bank customers and drive growth in Current Account and Savings Account (CASA) balances.
• Deliver high-quality customer service to branch visitors, addressing inquiries and resolving issues effectively.
• Identify customer needs and recommend appropriate consumer banking products and services to meet their financial goals.
• Participate in sales campaigns, roadshows, and marketing events to expand the customer base.
• Ensure strict adherence to regulatory requirements, operational risk controls, and internal bank policies.
• Collaborate with team members to achieve branch performance targets and maintain service standards.

Requirements

• Bachelor's degree or Diploma in any discipline.
• Prior experience in sales, customer service, or relationship management, preferably within the financial services sector.
• Strong interpersonal and communication skills with a customer-centric approach.
• Results-oriented mindset with a proven track record of meeting performance targets.
• Ability to adapt and thrive in a fast-paced, dynamic environment.
• Basic understanding of consumer banking products and operational compliance.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location

Nandigama

Job

Relationship Management

Schedule

Regular

Employee Status

Full time