Assistant Manager - Warehouse Operations - Economic Zones - Chennai

DP World; Poonamallee; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

DP World in India seeks an experienced Warehouse Manager to oversee multi-shift warehouse/yard operations, optimize space and inventory, and lead a blue-collar workforce. You will implement WMS-driven processes, ensure KPI/SLA adherence, and coordinate with Transport and HR teams.

The role requires 8–12 years in large-scale warehousing, strong MS Office skills, and a proven track record across FMCG/3PL sectors. A PG/UG diploma with Six Sigma or related training is preferred.

Qualifications

• 8–12 years of experience handling large warehouses (1.5 Lakh sq ft plus).
• Proven track record with multi-client/cargo/SKUs.
• Familiar with modern warehousing practices and WMS.
• Experience handling blue-collar manpower.
• Hands-on picking/packing activities.
• Analytical for space optimization and process efficiency.
• Cost optimization and productivity improvements.
• Coordination with Transport, HR/IR, and other departments.
• Experience in FMCG/Telecom/E-commerce/3PL cargo is preferred.
• Strong MS Office and email communication skills.

Responsibilities

• Supervise daily warehouse/yard operations across shifts, ensuring QA, inventory control, space management and customer service.
• Train and manage warehouse team to solve day-to-day issues and meet performance goals.
• Plan workflow, staffing, space requirements, and equipment layouts for productivity.
• Manage shift roster and attendance; optimize manpower planning.
• Monitor load leveling, labour productivity and inbound/outbound TAT.
• Ensure KPI/SLA delivery and zero inventory variance; coordinate stock audits.
• Maintain timely data capture in WMS and other systems.
• Coordinate with departments to complete tasks and support audits.

Skills

Warehouse operations

WMS expertise

Inventory control

Staff training

Logistics coordination

MS Office

Education

Post Graduation / Graduation/ Diploma

Tools

WMS (Homegrown or Oracle/SAP)

SAP/Oracle

Job description

Job Description:

ROLES & RESPONSIBILITIES

Responsible for ensuring the warehouse operates at peak efficiency in multi shift Operation, by determining product handling and storage requirements, equipment utilization, inventory management, Gate In/Out processes, TAT Adherence, OTR and OTD in shipping with customer satisfaction. Focusing HSE in each Operational Tasks.

• Supervise daily activities of the warehouse/ yard operations, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
• Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
• Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.
• Managing Shift roster Keeping track of Shift Attendance and effective Manpower Planning.
• Work Load Levelling and Lobor Productivity
• Manpower Productivity and Adherence on Inbound / Outbound TAT
• Understanding the Multi customer KPI’s and SLA’s and ensuring the Deliverables to Meet the same.
• Ensuring the Inventory Controls including cycle count, Perpetual Inventory and Maintaining with Zero Inventory Variance and coordinating for Internal and External Stock audit for with Zero Non-compliance.
• Ensuring timely updating of Operating Systems (WMS etc.)
• Schedule and oversee warehouse team to meet the demands of the customer and manage the flow and quality of work to maximize efficiency and minimize overtime
• Meet regularly with operations leads to review, analyzing, and developing actionable plans for productivity and loss prevention.
• Ensuring timely data captures all the activities taking place in WH in shift.
• Coordination with different departments for timely completion of tasks assigned
• Ensuring the Documents Management and Responding and supporting in Audits.

QUALIFICATIONS & COMPETENCIES

Skills and Competencies

• 8 -12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus)
• Proven track record of Managing warehouses with multiple clients/Cargo /Products/SKUs
• Well versed with Modern Warehousing Practices- WMS (Homegrown or Oracle/SAP etc. Based), Technology based Putaway & Picking
• Experience of Handling Blue collard Manpower
• Hands on experience of Picking/Packing activities
• Analytical skills for Space optimisation, Process streamlining
• Proven track record of cost optimisation, bringing efficiency into system.
• Experience of coordinating with supporting departments like Transport, HR/IR etc
• Proven track record of managing cargo of high-performance organizations similar like- FMCG. Telecom, Electronics, E-Commerce, 3PLs, etc
• Good knowledge of MS Office/Emails is expected
• Good written and oral communication skills are needed.

Stakeholder

Internal: HODs

External: Customers

Educational Qualification (min)

Post Graduation / Graduation/ Diploma

Preferred Certifications if any

Six Sigma certifications, WMS, WH Management courses and trainings are desirable

Range/ Min no of years - of overall Experience required

8 – 12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus)

8 years

Min no of years of Industry specific experience required, if any & the industry type

8 – 12 years of experience of handling Large size warehouses. (1.5 Lakh Sq ft Plus)

8 years