Assistant Manager - Technology, HR and Business Operations

HR Yaar; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

HR Yaar is looking for a role that coordinates technology partners, payment gateways, business systems, HR and compliance. The position requires a strong technology understanding, but development experience is not required.

You will engage with vendors, manage access and systems, and help drive automation, with a mix of office and field activities in Mumbai. The candidate should be organized, communicative, able to work independently, and comfortable working across SaaS platforms, HR processes

Qualifications

• HR administration and compliance experience.
• Strong organisation and communication skills.
• Vendor management, negotiation and problem-solving abilities.
• Ability to manage multiple responsibilities independently.

Responsibilities

• Coordinate website, app and technology partners.
• Manage systems, software, access, bugs and improvements.
• Coordinate CRM, ordering and communication platforms.
• Identify automation opportunities.
• Manage payment gateway onboarding, transactions, refunds and settlements.
• Coordinate with banks, payment providers and finance.
• Support recruitment, onboarding, employee records, attendance and payroll inputs.
• Track licences, registrations and deadlines.
• Coordinate with accountants, lawyers, vendors and advisors.
• Prepare reports and support operational projects.
• Attend vendor and partner meetings as required.
• Understand payment gateways, APIs and integrations.
• Familiarity with SaaS and business systems.

Skills

Vendor management

Negotiation

Communication

Organization

Problem-solving

Independence

Follow-up

Tools

HR software

CRM systems

Payment gateways

Job description

Work Pattern: 70% Office / 30% Field

Travel: Required

Reports to: Founders / Senior Management

Role Purpose

Coordinate technology partners, payment gateways, business systems, HR and compliance. Development experience is not required, but strong technology understanding is essential.

Key Responsibilities

• Coordinate website, app and technology partners.
• Manage systems, software, access, bugs and improvements.
• Coordinate CRM, ordering and communication platforms.
• Identify automation opportunities.
• Manage payment gateway onboarding, transactions, refunds and settlements.
• Coordinate with banks, payment providers and finance.
• Support recruitment, onboarding, employee records, attendance and payroll inputs.
• Track licences, registrations, agreements and deadlines.
• Coordinate with accountants, lawyers, vendors and advisors.
• Prepare reports and support operational projects.
• Attend vendor and partner meetings as required.
• Understanding of payment gateways, APIs and integrations.
• Familiarity with SaaS and business systems.
• HR administration and compliance experience.
• Strong organisation, communication and follow-up.
• Vendor management, negotiation and problem-solving skills.
• Ability to work independently across multiple responsibilities.
• Preferred: E-commerce, FinTech, SaaS, hospitality technology, D2C or startup experience