People & Business Operations Manager

The Experience Co.; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

The Experience Co. is seeking a hands-on operator who will orchestrate people, money and execution across the business.

You will build internal systems that move fast without creating chaos, and you will understand how the whole company works, not just a single function. You will own the employee lifecycle, payroll inputs, leave and attendance, and you will design checklists, workflows and automation to close recurring gaps.

Qualifications

• Experience owning onboarding, offboarding, payroll inputs, leave or employee records end-to-end.
• Ability to read reconciliations, operator reports and exception lists; comfort with accounting concepts.
• Experience building a checklist, SOP, dashboard or workflow that others actually use.

Responsibilities

• Run the employee lifecycle end-to-end: onboarding, offboarding, payroll inputs, attendance and records.
• Keep finance operations moving: coordinate with AP, external teams, banks and vendors; chase exceptions to closure.
• Build systems people actually use: convert repeat reminders into checklists, workflows or automations; use AI to reduce repetitive work while protecting sensitive matters.
• Maintain a simple weekly pulse of open items, owners, due dates and risks; surface bad news early with context and decisions needed.

Skills

Onboarding

Offboarding

Payroll inputs

Leave management

Attendance records

Workflow automation

AI assistance

Confidential data handling

Tools

Accounting software

Excel

Job description

The destination is the backdrop. The people are the point.

The role

You will build the internal operating system that lets Experience Co. move quickly without becoming messy.

This is a hands-on role for someone who wants to understand how an entire company works—not remain inside one narrow HR or finance lane.

You will work across people operations, finance coordination and internal systems. You will see where work gets stuck between teams, turn recurring confusion into a clear process, and make sure important loops close without waiting for the founder to step in.

You will not be starting from zero. An external CA team handles accounting, GST, TDS, taxes and audit. An accounts-payable associate manages payment preparation and bank-balance tracking. Several reporting processes are already automated.

Your job will be to make these pieces work together—and build what is still missing.

What you will own

You will run the employee lifecycle. You will make onboarding and offboarding predictable: documents, payroll inputs, access, assets and records. You will keep leave and attendance clean, answer employee questions and handle sensitive details with care—without creating bureaucracy.

You will keep finance operations moving. You will review payment, reconciliation and month-close inputs; coordinate with our AP associate, external CA team, banks and vendors; and chase exceptions to closure. You will not keep the books or file taxes. You will know what should happen, when it should happen and who must act when it does not.

You will build systems people actually use. When the same reminder, error or question appears twice, you will turn it into a checklist, workflow, automation or clear source of truth. You will use AI to clear repetitive work and protect human judgment for sensitive employee and financial matters.

You will make ownership visible. You will maintain a simple weekly pulse of open items, owners, due dates and risks. You will bring bad news early, with the facts, what you have already tried and the decision required. Functional leaders will still own their decisions; your job is to make the operating reality impossible to miss.

What this role gives you

You will get a close view of how a founder-led, profitable experience company actually operates across people, money and execution. You will have room to simplify systems, remove recurring friction and see the effect of your work quickly.

This is a strong seat for a rising startup operator: broad enough to learn the whole business, concrete enough that your impact is visible every week.

You will probably fit if

• You have owned onboarding, offboarding, payroll inputs, leave or employee records end-to-end.
• You are comfortable reading reconciliations, operational reports and exception lists, even if you are not an accountant.
• You have built a checklist, SOP, dashboard or workflow that other people genuinely used.
• You close loops without needing repeated follow-ups.
• You bring problems early, with options.
• You can handle confidential employee and financial information with discretion.
• You can work from our Bengaluru office Monday to Friday.

This is not for you if

• You want a pure HR engagement role, a pure accounting role or a strategy-only role.
• You enjoy designing process more than running it every week.
• You need clean functional lanes and a fully defined task list.
• Your first answer to recurring work is to hire more people.
• You measure activity rather than closed outcomes.
• You need the founder to make routine operating calls.