Assistant Manager, Service Delivery (EPT)

Fleet Management

Mumbai

On-site

INR 900,000 - 1,300,000

Full time

2 days ago
Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Fleet Management Limited is hiring for a recruitment and seafaring planning role based in Mumbai. You will lead recruitment and planning for 2nd Officer and 3rd Officer ranks, ensuring the right candidates meet budgetary constraints and certification requirements.

You will coordinate with training and branches to maintain a steady talent pipeline. The role involves extensive candidate liaison, documentation handling, and negotiation of wages, with ongoing interaction with foreign agents to

Qualifications

  • Masters degree with expertise in talent attraction, assessment and selection.
  • 7 to 10 years of recruitment/planning experience in shipping.
  • Experience in leveraging online sourcing techniques and social networks.
  • Program management experience for sustained talent attraction drives.

Responsibilities

  • Plan officers on vessels as per relief status and company criteria.
  • Review candidate records and references; nominate suitable candidates.
  • Maintain contact with candidates on leave and coordinate joining.
  • Coordinate courses with training department and ensure course completion.
  • Handle inquiries from staff and families about joining, sign-off, documentation, promotions, etc.
  • Negotiate wages and advise on vessel assignments.
  • Liaise with foreign agents to source candidates.
  • Monitor appraisals and provide feedback.

Skills

Talent attraction
Assessment
Selection
Online sourcing
Social networking
Industry knowledge

Education

Masters degree

Tools

Internet recruiting tools

Job description

Our 30-year journey rides on the passion of over 24,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 600 diverse types of vessels. Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others.

In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET s short and long-term sustainable growth - whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications.

Job Position Summary

Responsible for recruitment & planning of seafarers for 2nd Officer & 3rd Officer ranks as per the company selection matrix, with proper valid certification, and to ensure that recruitment is as per the budgetary constraints set up by management.

Key Roles and Responsibilities
  • - Planning of officers on vessels as per the relief status, matrix requirements and other criteria of company selection.
  • - If required, check past record of applicant with previous employers and/or references and if found suitable nominate the candidate.
  • - To keep in touch with the candidates on leave and obtain information regarding their availability and re-joining.
  • - To allocate& plan courses to the officers prior their joining the vessel and co-ordinates with the training department on the same.
  • - Following with candidate if any assistance required like BOW, Seatime Letters, refresher courses if any to do.
  • - Follow up with Branches and at times double checking Availability with Candidates.
  • - Following Ex hand Candidates to know their rejoining plans, expiring documents, revalidation documents.
  • - Handle queries received from Existing staff and their families regarding (Joining, signoff, documentation, promotion, grievances, BOW, bank Letters, Sea time Letters. etc) Approx. I0-20 phone calls daily, which is also exceeded at times as they deal with Ex and New hands. On Board Candidates/ Families are continuously in touch for Reliefs.
  • - Negotiation with Candidates for wages. Convincing for Vessels. Recommending them on PARIS. All queries/concerns of candidates are addressed till he joins.
  • - Liaise with Officer in order to have his documents couriered.
  • - Liaise with FMTI to have all his courses completed, whether Online and Offline. Furthermore, to ensure that all the courses are completed by the Candidate.
  • - Liaise with Foreign Agents (Ukrainian, Russian, Latvian, Romanian, Sri Lankan, Bangladeshi) for their available candidates.
  • - Monitoring and giving the feedback on appraisals of seafarers.
  • - Appraisal Review, Additional training / Briefing if needed and Feedback to Candidates
Job Experience, Functional Knowledge and Qualifications
  • - Masters degree, subject matter expertise in the areas of talent attraction, assessment, and selection at all levels.
  • - Experience in Recruitment / Planning 07 to 10 years. Experience in shipping industry dealing with sea based requirements.
  • - Individual contributor role
  • - Experience in leveraging online sourcing techniques and using Social Networking, user groups and industry associations for targeting and attracting passive talent
  • - Excellent knowledge of Internet-based recruiting tools
  • - Experience in leveraging a Referral network in a corporate environment
  • - Program management experience for sustained talent attraction drives

Fleet Management Limited is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Assistant Manager, Service Delivery (EPT)
Assistant Manager, Service Delivery (EPT)

The Caravel Group • Mumbai

On-site
INR 900,000 - 1,300,000
Senior Executive, Service Delivery (EPT)
Senior Executive, Service Delivery (EPT)

Fleet Management Limited • Mumbai

On-site
INR 700,000 - 1,100,000
Senior Executive, Service Delivery
Senior Executive, Service Delivery

Fleet Management Limited • Mumbai

On-site
INR 600,000 - 900,000
Sr Executive, Service Delivery
Sr Executive, Service Delivery

Fleet Management • Patna

On-site
INR 250,000 - 360,000
Senior Executive, Service Delivery - Patna
Senior Executive, Service Delivery - Patna

Fleet Management Limited • Patna

On-site
INR 500,000 - 800,000
Executive, Sourcing
Executive, Sourcing

Fleet Management Limited • Gurgaon

On-site
INR 400,000 - 700,000
Executive, Tanker Operations
Executive, Tanker Operations

The Caravel Group • Mumbai

On-site
INR 350,000 - 700,000
Executive, Sourcing
Executive, Sourcing

Fleet Management Limited • Gurugram District

On-site
INR 450,000 - 650,000
Manager - Service Delivery - Tanker
Manager - Service Delivery - Tanker

Fleet Management Limited • Mumbai

On-site
INR 1,800,000 - 2,600,000
Manager ‐ Technical Superintendent - Tanker
Manager ‐ Technical Superintendent - Tanker

Fleet Management Limited • Chennai District

On-site
INR 1,800,000 - 3,000,000