Assistant Manager - Sales

IndiGo (InterGlobe Aviation Ltd); Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

IndiGo is seeking a results-driven Assistant Manager - Sales (HYD) to lead city corporate sales efforts and exceed revenue targets. You will build and maintain relationships with corporates and Travel Management Companies, coordinate with the Trade team, and drive market coverage to expand business on both domestic and international routes.

The candidate should be a graduate with at least 5 years of corporate sales experience, excellent communication and negotiation skills, and a proven ability

Qualifications

• Graduate degree required.
• Minimum 5 years of experience in corporate sales.
• Experience in corporate sales for travel industry preferred.

Responsibilities

• Achieve city corporate revenue targets.
• Maintain effective relationships with corporates & Travel Management Companies.
• Lead and coach the sales team for higher responsibilities.
• Conduct regular meetings and reviews to motivate the team.
• Collaborate with Trade Team to generate leads and ensure smooth servicing of corporate clients.
• Provide timely information on product, policies and schemes to customers.
• Provide MIS to management to monitor revenues and market practices.
• Ensure wide market coverage and visibility for IndiGo in events and roadshows.
• Handle customer queries/ complaints promptly and maintain customer satisfaction.
• Coordinate with Sales Support, Commercial and other departments for better service.

Skills

Revenue targets

Corporate relationships

Team management

Market intelligence

Networking

Customer handling

Co-ordination

Education

Graduate

Job description

Job Description for Assistant Manager - Sales ( HYD )

• Achieving Revenue Targets: Ensure that the agreed City Corporate revenues are met/exceeded.
• Corporate Relationships: Maintain effective relationships with corporates & Travel Management Companies , B2C Small and Medium Enterprises within the City to achieve the agreed objectives as stated above. Work closely with AD on Top & High Potential to build & strengthen relationship by carrying out Reviews & Agenda Specific Meeting to expand business on both International & Domestic routes.
• Team Management: Ensure team members are aligned with the vision of the organization and are coached & groomed to take higher responsibilities & challenges in their on-going job role & eventually within the organization.
• Keep high engagement levels through regular meetings/brain storming sessions/celebrations to keep the team motivated and adapt to fast moving changing environment.
• Synergy with Trade Team: Carry out regular reviews with trade team to generate leads & smooth servicing of Corporate centric agents in much more focused & data driven approach.
• Customer Handling: Ensure efficient sales service to customers in accordance with their business requirements, including timely information on product, policies, schemes, schedule and other updates etc. Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, increased market share and sustainable relationships.
• Market Intelligence: Provide timely and actionable MIS to AD/RM ensuring that the revenues remain on track and the HO can react effectively to OAL market practices. Regular market updates to make correction in the sales planning to increase effectiveness.
• Networking: Responsible for ensuring a wide spread market coverage and distribution network of the corporates, by identifying potential corporates. Ensure that the sales calls specified/planned per month are met not only for self but also team members. Ensure IndiGo visibility is there in Market Events/Activities /Roadshow and lead by example.
• Customer Satisfaction: Ensure customer satisfaction at all times by providing quality services to meet individual corporates needs. Be patient and courteous while handling corporates in different/difficult situations. Impart precise knowledge to corporates.
• Ensure that corporates or corporate's employee's queries/ complaints are addressed by the team members in a timely and efficient manner and required be do intervention before it reaches as escalation.
• Co-ordination: Undertake close co-ordination with related departments like Sales Support, Commercial and various other departments with an aim to ensure better service to the clients.
  

Minimum Education Requirement - Graduate
Experience- Min 5 Years
At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connections with all our customers.
Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their - but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status.