Assistant Manager -Sales

Accor; Ernakulam; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Accor Kochi property is seeking an Assistant Manager - Sales to drive revenue growth and lead a team in a fast-paced hospitality market. You will build strategic sales initiatives, nurture key accounts, and coordinate with marketing, operations, and service teams to ensure outstanding guest experiences while achieving targets.

You will analyze market trends, forecast pipelines, and develop solutions that enhance market penetration and customer satisfaction across segments.

Qualifications

• Bachelor’s degree in business or marketing related field.
• MBA with marketing or sales focus is a plus.
• Experience with CRM software and sales tools.
• Track record of meeting or exceeding sales targets.
• Strong analytical and data-driven decision making.

Responsibilities

• Analyze market conditions and oversee sales strategies.
• Grow relationships with existing and new customers.
• Collaborate with marketing, operations, and customer service.
• Lead and coach a sales team to hit targets.
• Prepare weekly and monthly sales reports.
• Forecast pipelines and manage budgets.

Skills

Sales management

Business development

Communication skills

CRM proficiency

Forecasting

Team leadership

Problem solving

Education

Bachelor's degree

Tools

CRM software

Sales tools

Microsoft Office

Job description

Company Description

Grand Mercure Bengaluru Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major Techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Company Description

Grand Mercure Bengaluru Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major Techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness centre, spa, swimming pool, an entertainment zone, library lounge, art gallery and business centre.

Job Description

We are seeking a dynamic and results-driven Assistant Manager - Sales to join our growing sales team in Kochi, India. In this pivotal role, you will support the sales leadership in driving revenue growth, developing strategic sales initiatives, and fostering strong customer relationships. You will be instrumental in identifying market opportunities, executing sales programs, and leading a collaborative team to achieve organizational objectives. If you are passionate about sales excellence, possess strong analytical capabilities, and thrive in a fast-paced environment, we would love to hear from you.

• Analyze market conditions, competitive landscape, and industry trends to develop and recommend effective sales strategies and programs for assigned segments
• Establish, nurture, and maintain relationships with existing and prospective customers, ensuring exceptional service and long-term partnership development
• Collaborate with the sales leadership team to develop comprehensive strategic sales plans and ensure alignment with organizational objectives
• Identify and pursue new business opportunities within targeted markets; prepare and deliver compelling sales presentations to prospective clients
• Design and execute customized sales initiatives and action plans to drive revenue growth and market penetration
• Lead and motivate the sales team to achieve performance targets, providing coaching, feedback, and support to foster professional development
• Monitor sales performance metrics, prepare detailed weekly and monthly sales reports, and provide regular forecasts and market analysis to senior management
• Coordinate seamlessly with cross-functional departments including marketing, operations, and customer service to ensure optimal customer experience and operational efficiency
• Implement cost-effective resource utilization strategies and educate the team on best practices for efficiency and productivity
• Respond promptly to customer inquiries and resolve issues in a timely manner, maintaining transparency and professionalism
• Stay informed about industry developments, special events, and business opportunities that could enhance sales performance
• Ensure compliance with company policies and safety protocols, maintaining a secure and productive work environment
• Perform additional responsibilities as assigned by management to support organizational needs

Qualifications

Required Skills and Experience:

• Proven experience in sales management, business development, or a related sales role
• Strong analytical and problem-solving abilities with the capacity to make decisive, data-driven decisions
• Excellent communication and presentation skills with the ability to influence and persuade stakeholders
• Demonstrated expertise in customer relationship management and account management
• Proficiency in sales forecasting, pipeline management, and performance analysis
• Experience in team leadership, performance management, and employee motivation
• Strong organizational and time management skills with the ability to manage multiple priorities
• Negotiation skills and ability to close deals while maintaining customer satisfaction
• Proficiency with CRM software, sales tools, and Microsoft Office applications
• Ability to work effectively under pressure and adapt to changing market conditions

Education

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field

Preferred Qualifications

• MBA in Marketing, Sales, or Business Administration
• Experience in the retail, hospitality, or B2B sales environment
• Familiarity with digital sales platforms and marketing automation tools
• Track record of exceeding sales targets and driving revenue growth
• Experience with team training and development programs