Assistant Manager - Reservations

Hyatt Regency; Jaipur; On-site; INR 500,000 - 900,000; Full time

Job summary

Hyatt Regency Jaipur is seeking a seasoned Reservations Operations Manager to oversee the daily duties of the reservations team and ensure seamless service delivery.

You will develop strategies to boost customer satisfaction and loyalty, lead and motivate staff to hit sales targets, analyze market trends for growth opportunities, collaborate with other departments, and monitor costs to meet budgets.

Qualifications

Responsibilities

• Manage and oversee the daily operations of the reservations team to ensure seamless service delivery.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Lead and motivate a team of reservation staff to achieve sales targets and performance goals.
• Analyze market trends and competitor activity to identify opportunities for growth.
• Collaborate with other departments to ensure alignment and effective communication.
• Monitor and control expenses to ensure cost-effectiveness and budget adherence.

Job description

• Manage and oversee the daily operations of the reservations team to ensure seamless service delivery.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Lead and motivate a team of reservation staff to achieve sales targets and performance goals.
• Analyze market trends and competitor activity to identify opportunities for growth.
• Collaborate with other departments to ensure alignment and effective communication.
• Monitor and control expenses to ensure cost-effectiveness and budget adherence.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.