Assistant Manager - Reservations

Alila Hotels; Jaipur; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Alila Fort Bishangarh in Rajasthan's Jaipur region seeks an Assistant Manager to oversee Reservations and Front Office, ensuring efficient department operations and adherence to Hyatt/Alila standards. You will collaborate with Marketing and Sales to maximize room yield while maintaining exceptional guest service.

Ideal candidate holds a university degree or diploma in Hospitality or Tourism management with a minimum of 2 years' experience in a similar role, and possesses strong problem solving,

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Assist with the efficient running of the Reservations/Front Office department in line with Hyatt/Alila brand standards.
• Collaborate with Marketing and Sales and other Rooms departments to maximize room yield through inventory control.
• Deliver exceptional customer service in line with Hyatt/Alila brand standards.

Skills

Problem solving

Administrative skills

Interpersonal skills

Team leadership

Education

University degree or diploma in Hospitality or Tourism management

Job description

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations along with assisting the Front Office in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Organization- Alila Fort Bishangarh

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations along with assisting the Front Office in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.