Assistant Manager - Reservations

Hyatt Hotels Corporation; Jaipur; On-site; INR 4,068,000 - 5,847,000; Full time

Job summary

Hyatt Hotels Corporation seeks an Assistant Manager in Reservations/Front Office at Great Scotland Yard, London. You will support the Reservations and Front Office teams, ensuring smooth operations in line with Hyatt International's strategies and brand standards.

Responsibilities include coordinating with Marketing and Sales and other Rooms divisions to maximize room yield, while delivering exceptional guest service and maintaining high levels of guest satisfaction in a premium hospitality

Qualifications

• University degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Manager in Reservations or Front Office.
• Or Team Leader experience in a larger operation.
• Good problem solving, administrative and interpersonal skills are required.

Responsibilities

• Assist in the efficient running of Reservations and Front Office departments in line with Hyatt International's strategies and brand standards.
• Collaborate with Marketing and Sales and other Rooms departments to maximize room yield through inventory control.
• Deliver exceptional customer service in a premium Hyatt hospitality environment.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

Hospitality or Tourism management degree/diploma

Job description

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"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations along with assisting the Front Office in managing the Reservations Department and work closely with Marketing and Sales and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager in either Reservation or Front Office, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must.

Unbound Great Scotland Yard London | London , ENG , GB

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