Assistant Manager Reservation

Accorhotel; Ahmedabad District; On-site; INR 250,000 - 420,000; Full time

Job summary

Accor invites you to join a global hospitality leader in Ahmedabad district. The role focuses on handling reservation requests promptly, recording complete details, and converting enquiries into bookings to maximize room occupancy.

Ideal candidates have FLUENCY in English and strong interpersonal and problem-solving abilities. Experience with Opera or similar PMS is an asset, and guest-focused service is essential.

Qualifications

• Guest-focused personality required.
• Experience with Opera or similar PMS is an asset.
• Strong interpersonal and problem-solving abilities.
• Fluency in English; other languages a plus.

Responsibilities

• Respond to reservation requests promptly and record details per procedure.
• Convert enquiries into bookings and maximize occupancy.
• Maintain daily reservation filing and correspondence.

Skills

Guest focus

Opera system

Interpersonal skills

English fluency

Tools

Opera PMS

Job description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
• Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings.
• Responsible for ensuring that all reservation filing and correspondence is carried out daily..
• Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.

Qualifications

• Guest focused personality is essential
• Prior experience working with Opera or a related systemexperience is an asset
• Strong interpersonal and problem solving abilities
• Fluency in English, additional languages are a plus Point.

Additional Information

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus