Assistant Manager, Quality Management Tech

Jones Lang LaSalle Incorporated; Gurugram District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Gurugram, India, is seeking a skilled professional to develop and maintain Power Apps, Power Automate and Power BI solutions that digitise QM processes such as audits, checklists, issue tracking, approvals and quality reporting.

You will collaborate with Ops and Quality leadership to turn process pain points into clear requirements, define adoption criteria, train users, monitor adoption, and keep project documentation up to date while staying current with

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Develop and maintain solutions in Power Apps, Power Automate and Power BI that digitise QM processes such as audits, checklists, issue tracking, approvals and quality reporting.Collaborate with Ops and Quality leadership teams to turn process pain points into clear requirements, then deliver and test the solution.Define adoption criteria and success measures for each tool, and track usage against them.Run onboarding, user guides and training so new tools are used as designed.Review adoption data regularly and raise low-usage tools with the tool owner along with a recommendation to fix, retrain or retire.Keep documentation current, including process flows, data sources, connections, permissions and known limitations.Work with Quality leaders to develop and implement quality assurance and quality control strategies, policies, and procedures to drive operational excellence and elevate stakeholder and client satisfaction.Monitor key performance indicators (KPIs) related to transaction quality.Propose and implement process enhancements to enhance efficiency while maintaining accuracy standards.Stay up to date with industry trends, best practices, and regulatory requirements related to quality management in the Real Estate Industry and the processes supported by JBS.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.