Assistant Manager - Program Management

Flex; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Health insurance

PTO

Job summary

Flex in Bangalore is seeking an Assistant Manager – Program Management to organize, plan and direct program schedules and budgets, and to serve as the primary channel of communication with customers.

You will track metrics, drive action items, assist with contract negotiations, and coordinate across departments to meet product development timelines, delivery, quality and business goals.

Qualifications

• Typically requires a bachelor’s degree in engineering or related field or equivalent experience.
• Typically requires a minimum of 5 years’ experience in program administration/ management or related area.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer relationship skills.
• Demonstrates knowledge of multiple functional technologies/ processes and interdependencies at the site.
• Accountability for the program wellness.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• Track relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences to product development timelines, delivery, quality and business metrics.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• Maintain current and develop additional business with customers.

Skills

Program management

Contract negotiations

Customer relationship

Budget tracking

Cross-functional collaboration

Education

Bachelor’s degree in engineering or related field

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Assistant Manager – Program Management located in Bangalore.

What a typical day looks like:

• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• Be the key channel of communication for customers and act as escalation in the event of customer issues.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Flexible to work in Night Shift

The experience we’re looking to add to our team

• Typically requires a bachelor’s degree in engineering or related field or equivalent experience.
• Typically requires a minimum of 5 years’ experience in program administration/ management or related area.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Accountability for the program wellness.

What you’ll receive for the great work you provide

• Health insurance
• PTO

PV14

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).