Assistant Manager - Pre Sales

Viceroy Properties; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Viceroy Properties is seeking an Asst. Manager - Pre-Sales in Mumbai to drive lead generation and support the sales journey. The role involves connecting with potential customers, managing a structured database of leads, engaging them through outbound calls and emails, and coordinating site visits. Candidates should have 6-8 years of relevant experience along with strong communication skills and the ability to build relationships. Knowledge of CRM software and MS Office is essential for success in this position.

Qualifications

• Prior experience of 6-8 Years in pre-sales, tele calling, inside sales, or lead generation roles preferred.
• Good working knowledge of MS Office (Excel, Word, PowerPoint).
• Experience working with Telephony systems, CRM software, or lead management platforms.

Responsibilities

• Maintain and organize a structured database of potential leads.
• Connect with prospective customers through outbound calls and emails.
• Understand customer requirements and provide project information.

Skills

Strong written and spoken communication skills

Confident negotiation and convincing abilities

Strong customer handling skills

Experience with Telephony systems

Proven track record of generating site visits

Education

Graduate in any discipline

Tools

CRM software

MS Office (Excel, Word, PowerPoint)

Job description

We are looking for a proactive, persuasive, and customer-focused professional to drive lead generation and support the sales journey from the first interaction to site visit conversion. As a Asst. Manager - Pre-Sales, you will play a critical role in connecting with potential customers, understanding their requirements, and creating strong first engagement experiences that contribute to business growth.

As a Asst. Manager - Pre-Sales, you will be responsible for:

Lead Generation & Prospect Management

• Maintain and organize a structured database of potential leads generated through various channels.
• Connect with prospective customers through outbound calls, emails, and inbound lead follow-ups to generate quality site visits.
• Identify customer interest levels and ensure timely routing to the relevant sales team members for further closure.
• Source new sales opportunities through proactive outreach and relationship-building efforts.

Customer Engagement & Site Visit Coordination

• Understand customer requirements and provide relevant project information in a clear and professional manner.
• Convince and coordinate prospective customers for project site visits in alignment with the sales team.
• Handle customer queries over calls and emails with confidence, professionalism, and courtesy.
• Ensure a seamless pre-sales experience by maintaining strong follow-up discipline and consistent communication.

Relationship Building & Follow-up

• Establish and maintain positive relationships with prospective clients to build trust and long-term engagement.
• Stay updated with complete project knowledge to effectively communicate offerings and address concerns.
• Follow up diligently with leads to maximize walk-ins and improve conversion opportunities.
• Retrieve relevant customer information and ensure proper documentation for future follow-up.

Internal Coordination & Reporting

• Support marketing initiatives through coordinated calling and email campaigns.
• Work closely with sales and other internal stakeholders to ensure smooth lead handling and customer experience.
• Prepare and maintain accurate MIS reports, call records, and performance trackers.
• Meet assigned team targets and contribute toward overall business development goals.

Core Requirements

• Graduate in any discipline.
• Prior experience of 6-8 Years in pre-sales, tele calling, inside sales, or lead generation roles preferred.
• Strong written and spoken communication skills.
• Confident negotiation and convincing abilities with strong customer handling skills.
• Experience working with Telephony systems, CRM software, or lead management platforms.
• Good working knowledge of MS Office (Excel, Word, PowerPoint).
• Proven track record of generating successful site visits and customer walk-ins.