Assistant Manager - PQA

Mahindra and Mahindra Limited [Automotive and Farm Equipment Business]; Haridwar; On-site; INR 400,000 - 560,000; Full time

Job summary

Mahindra and Mahindra Limited, Automotive and Farm Equipment Business, invites a Quality Engineer to lead warranty analytics, Gemba actions, and debater processes across manufacturing, supplier, and field operations in Haridwar. You will work on root-cause troubleshooting, SMDA studies, ISO/TS 16949 alignment, LSP audits for new products, and daily MIS health status reporting.

An engineering background with 3–5 years in the automobile sector, diploma or BE in mechanical, and strong analytical,

Qualifications

• Diploma or BE in Mechanical Engineering is required.
• 3–5 years of experience in the automobile industry is required.

Responsibilities

• Handle external customer complaints through warranty analytics.
• Drive CFT for Gemba analysis & deploying actions at manufacturing, aggregate & supplier process.
• Troubleshoot to identify root causes of failure in vehicle systems.
• Have knowledge of wiring layout & its interface in vehicle.
• Plan & execute dealer and yard audits.
• Release the Weekly/monthly MIS report of Health Status of Shop.

Skills

Analytical Thinking

Communication Skills

Consumer Focus

Equipment Handling & Maintenance

Forecasting

Interpersonal Skills

Measurement System Analysis (MSA)

Metallurgy

Microsoft Office

Project Management

Monitoring SST Parameters

Statistical Process Control (SPC)

Teamwork

Product Knowledge - Vehicle System

Demand Management

Quality Control

Education

Diploma/ BE Mechanical Engineering

Job description

Job Description:

Responsibilities & Key Deliverables

• External customer complaints handling through warranty analytics, Graphical representation of data & dealer calling for logical conclusion and inferences.
• Drive CFT for Gemba analysis & deploying actions at manufacturing, aggregate & supplier process.
• Should have good knowledge of vehicle systems & able to do troubleshooting to identify the root-cause of failure.
• Should have good knowledge of wiring layout & it’s interface in vehicle.
• Plan & excute dealer and yard audits.
• Resource allocation & monitoring for PDI Audits of vehicles.
• Ensure dynamism in Inspection plan in line with field feedback.
• Capability Building of blue collar for product evaluation.
• Ensure effective utilization of resources through Cost Management (Revenue & Capital).
• Apex QCRT (Quick Concern Resolution Team) champion.
• Ensure systems & processes are in line with ISO/TS 16949.
• Prepare Lesson learnt for new projects.
• Project quality status monitoring for all quality indicators.
• Execute LSP Audit for new products.
• Ensure gauge / equipment calibration and MSA study as per plan.
• Release the Weekly/monthly MIS report of Health Status of Shop
• Take efforts for Benchmarking & horizontal deployment of Good systems & New initiatives.

Preferred Industries

Automobile

Education Qualification

Diploma/ BE Mechanical Engineering

General Experience

3 to 5 years (minimum) In Automobile industry

System Generated Core Skills

• Analytical Thinking
• Communication Skills
• Consumer Focus
• Equipment Handling & Maintenance
• Forecasting
• Interpersonal Skills
• Measurement System Analysis (MSA)
• Metallurgy
• Microsoft Office
• Project Management
• Monitoring SST Parameters
• Statistical Process Control (SPC)
• Teamwork
• Product Knowledge - Vehicle System
• Demand Management
• Quality Control