Assistant Manager / Manager Supply chain-Pharma Co-Mumbai

HRD House; Mumbai; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

HRD House in Mumbai seeks an experienced professional to lead Sales Operations and Distribution Management. You will draft SOPs, finalize CFA relationships, monitor credit, and drive timely order execution across our distribution network.

The role requires strong Excel skills, MIS reporting, and cross-functional coordination with CFA, distributors and business teams to ensure compliant operations and sustained growth.

Qualifications

• Must have 7-10 years of experience in Sales Operations, Distribution Management, CFA Management.
• MBA in Marketing or equivalent; Graduate with relevant experience.
• Strong knowledge of CFA, F&F, Super Distributor and Stockist management preferred.
• Experience in order processing, invoicing, credit control and receivables management.

Responsibilities

• Draft SOPs and ensure implementation, monitor compliance and report deviations.
• Finalize transportation contracts and ensure timely movement and distribution of goods.
• Appoint Super Distributors/Stockists and verify documentation for system codes.
• Manage stockist-wise credit limits and monitor policy compliance for order execution.
• Monitor daily orders, follow up on pending orders and resolve hold-ups due to payments/credit limits.
• Coordinate receivables collections and follow up on overdue with Business team.
• Coordinate claim settlements with CFAs and Business teams within defined timelines.
• Maintain Product, Customer, Price, Discount, Tax and Bonus Masters in the system.
• Train customers on service standards and operational guidelines.
• Monitor inventory insurance coverage and ensure adequate coverage.
• Manage C&F operations, CFA renewals, remuneration and warehouse management per SOP.
• Ensure proper inventory stacking, monthly stock verification and generate MIS/Sales Flash reports.

Skills

Sales Operations

Distribution Management

CFA Management

Credit control

MIS reporting

MS Excel

Coordination

Education

MBA in Marketing

Graduate

Job description

Job Profile / Key Responsibilities

1. Candidate will be responsible for drafting SOPs, ensuring implementation, monitoring compliance and reporting deviations.
2. Candidate will be responsible for finalising transportation contracts and ensuring timely movement and distribution of goods.
3. Candidate will be responsible for appointing Super Distributors / Stockists, verifying documentation and ensuring timely creation of customer codes in the system.
4. Candidate will be responsible for managing stockist-wise credit limits, monitoring credit policy compliance and ensuring proper order execution.
5. Candidate will be responsible for monitoring daily orders, following up on pending orders and resolving order hold-ups based on outstanding payments and credit limits.
6. Candidate will be responsible for monitoring receivables, coordinating collections and following up on overdue outstanding with the Business team.
7. Candidate will be responsible for coordinating claim settlements with CFAs and Business teams within defined timelines.
8. Candidate will be responsible for maintaining Product, Customer, Price, Discount, Tax and Bonus Masters in the system.
9. Candidate will be responsible for training customers on service standards and operational guidelines.
10. Candidate will be responsible for monitoring inventory insurance coverage and ensuring adequate coverage.
11. Candidate will be responsible for managing C&F operations, agreement renewals, CFA remuneration and warehouse management as per SOP.
12. Candidate will be responsible for ensuring proper inventory stacking, monthly physical stock verification and generating MIS / Sales Flash reports.

Preferred Candidate Profile

1. Any graduate or Part time or full time MBA in Marketing having 7-10 years of experience Sales Operations, Distribution Management, CFA Management.

2. Candidate should have good experience in Sales Operations / Commercial Operations / Distribution Management.

3. Candidate should have good knowledge of CFA, C&F, Super Distributor and Stockist management.

4. Candidate should have good experience in order processing, invoicing, and credit control and receivables management.

5. Candidate should have good knowledge of SOP implementation and operational compliance.

6. Candidate should have good experience in inventory management, warehouse operations and stock reconciliation.

7. Candidate should have good coordination and communication skills to work with Business, CFA and Distributor teams.

8. Candidate should have good knowledge of MIS reporting and MS Excel.