Assistant Manager - Lean Operations and Transformation

Careernet; Gurugram District, Mumbai; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

Careernet in Gurugram, India seeks a senior professional to lead operational excellence, transformation and AI-enabled productivity initiatives across functions. You will partner with leadership to design, assess and implement target-state operating models, value streams, and governance for scalable change.

The role requires 7–10 years in OE, CI, transformation or AI enablement, with strong AI experience and ability to collaborate with digital, data and security teams to deliver compliant

Qualifications

• 7 - 10 years of relevant experience in operational excellence, continuous improvement, transformation or AI enablement.
• Strong experience in Artificial Intelligence and the assessment or enablement of AI-led productivity and operational improvement opportunities.
• Demonstrated experience delivering Continuous Improvement and Operational Excellence initiatives across complex business or shared-services environments.
• Experience supporting enterprise Transformation programs, including current-state assessment, target-state design and benefits realization.
• Ability to partner with Digital, Technology, Data and Information Security teams to support scalable, secure and compliant AI-enabled solutions.

Responsibilities

• Support KGS, business unit and functional transformation initiatives in partnership with leadership teams and global KPMG member firms.
• Lead continuous improvement and operational excellence activities that establish structured problem-solving and analytical practices across teams.
• Conduct current-state assessments across processes, people and technology, and support the design and implementation of target-state operating models.
• Develop value stream maps, process maps, root-cause analysis outputs and opportunity assessments to identify productivity, quality and service-delivery improvements.
• Identify, assess and prioritize Artificial Intelligence and Generative AI opportunities, supporting business cases, value realization plans, governance and adoption programs.

Skills

Operational Excellence

Transformation

Continuous Improvement

Artificial Intelligence

Process Improvement

Six Sigma

Education

Graduate degree or engineering background

MBA preferred

Job description

Key Skills: Operational Excellence, Transformation, Continuous Improvement, Artificial Intelligence, Process Improvement, Six Sigma

Roles and Responsibilities:

• Support KGS, business unit and functional transformation initiatives in partnership with leadership teams and global KPMG member firms.
• Lead continuous improvement and operational excellence activities that establish structured problem-solving and analytical practices across teams.
• Conduct current-state assessments across processes, people and technology, and support the design and implementation of target-state operating models.
• Develop value stream maps, process maps, root-cause analysis outputs and opportunity assessments to identify productivity, quality and service-delivery improvements.
• Identify, assess and prioritize Artificial Intelligence and Generative AI opportunities, supporting business cases, value realization plans, governance and adoption programs.

Skills Required:

• 7 - 10 years of relevant experience in operational excellence, continuous improvement, transformation or AI enablement.
• Strong experience in Artificial Intelligence and the assessment or enablement of AI-led productivity and operational improvement opportunities.
• Demonstrated experience delivering Continuous Improvement and Operational Excellence initiatives across complex business or shared-services environments.
• Experience supporting enterprise Transformation programs, including current-state assessment, target-state design and benefits realization.
• Ability to partner with Digital, Technology, Data and Information Security teams to support scalable, secure and compliant AI-enabled solutions.

Good to Have:

• Six Sigma certification, preferably Master Black Belt or Black Belt.
• Experience in Process Improvement, lean methods, value stream mapping and root-cause analysis.

Education:

Graduate degree or engineering background; MBA preferred.